The check-in process was horrible and highly stressful after receiving the code to check in, it didn’t work so I called and the automated voice system wouldn’t connect me to an agent after numerous overseas calls. After 10-15 minutes called me back to tell me my code was active, but it still didn’t work. I called again and tried again to speak to an agent but no luck, 5 minutes later an agent called me and told me there was another door to hotel. It was hidden bc there was a vendor with their goods in front of the door. The door work opened after I entered my code an after 35-40 minutes of agony, I was finally able to get into my room.