Emperors Gate Residence by Allô Housing

Only complaints: didn’t know it was a 4th floor walk up-we had HEAVY suitcases Rug under bed was spotted-little grubby Loved the charm, price was great, aside from rug, VERY CERY clean!

The room does not look like the pictures. You will get a room with cheap Ikea furniture. Also, the check in process is ridiculous. They seem like do not care if you want to stay or not. They treat you like bagging them for you room that you have paid for it!!!

Before your arrival, you need to take a selfie with your ID and also give credit card for guarantee We have to exchange for other location beside you need some repairs for the apartment

Amazing location, the place was really really nice, especially for the great price. What I was let down by, was the fact that the staff didn't know which door it was. I was told on the phone, it's the green door number 6, it turned out to be around the corner number 7 with a black door.

While this apartment easily accommodates a couple or a single person, travellers have to be aware that checking in is a bit of a runaround. The flat is spacious and has room to sleep 2 in the small double that’s in the master suite, and 2 on the pull out couch. The bathroom has a stand up shower but you just go through the bedroom to access it, which could be tricky if you’re two couples. The kitchen is fully equipped, including dishwasher, 2 burners and an oven with Waitrose on the next block. The property management staff is very responsive via email and there all very helpful. My two biggest issues were the noise - something that’s hard to control. It’s a ground floor flat and you get the street noise (even if it’s a quiet street) but you get the neighbours noise from upstairs loud and clear. During my stay, they were up all night walking around on both nights. If you’re a light sleeper, this will be an issue. Second problem is the checkin process. I had to send my credit card on a form for the deposit (which has yet to be returned), a copy of my ID and a copy of me holding my ID. None of this feels safe to me but I have a limited fund credit card and blurrednaome of the ID details out. It was still nerve wracking less than 24 hours before arrival. Finally, you have to pick up the keys at a local shop... it was nearby but not exactly convenient. The flat is great and I’d probably stay there again if the rates are competitive.

Absolutely amazing location! The apartment was beautifully decorated and clean. I couldn’t believe the size of then apartment for a London location! I absolutely loved it! The key pick up location of the shop would be better if it was confirmed in the email rather than an address as Google map doesn’t really pick up the location. The staff were very accommodating to my requested and returned all my calls/emails for an early check in:-)