Cleveland Residences

Heating and hot water not working. Information tablet not charged, no charger available to recharge and therefore not able to access information. When trying to contact help line, person on the end of the phone of number given number didn't even know what country, let alone city or flat that call was being made about. Flat cold, dark and damp, not flat as seen in pictures. Very disappointing stay. if this was a product bought from a shop I would return it to get money back.

Great location. Easy check in and check out. Good value for money

Beautiful apartment. Bright spacious, well equipped and comfortable. Great communication from agents. Local area great for tube and nightlife

We would absolutely stay here again. Great location, relatively quiet street, so clean, looked newly renovated, close to Goodge Station, great wi-fi, great restaurants and pubs nearby, safe neighborhood, spacious apartment, easy self check-in, great value for the money, washer, iron, and kitchen amenities were great. Heat was easy to adust. Lovely place to stay. Highly recommend. We didn't require any additional help during our stay. 2 complaints. We were not informed about it being a basement apartment. However, huge windows, so it wasn't dark. Also, the mattress needs to be replaced. It's very uncomfortable.