The staff is fluent in English, Thai, and Burmese. They're very helpful and courteous. The area is quite close to neighborhood cafes and teashops for dining. Onsite restaurant offers a good choice of fruit juices, hot drinks, and meals. For some reason, during my stay, I couldn't get hot water from the tap or in the shower -- it's not a big deal since it's in a hot region and a cool shower is preferable, but in case you must have your warm or hot shower, keep that in mind.