Experience the colonial charm of Grand Hotel Colonial Cancun, with its lush garden and outdoor pool. Guests can stay connected with free in-room WiFi, take advantage of concierge services, and appreciate the helpful staff. The hotel's location near Tortuga Beach has left a lasting impression on previous guests.
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500
What's nearby
Las Palapas Park - 2 min walk - 0.2 km
Plaza 28 - 11 min walk - 1.0 km
Plaza Las Americas - 2 min drive - 1.8 km
Puerto Cancun Marina Town Center - 4 min drive - 2.5 km
Cancun Mall - 5 min drive - 3.5 km
Getting around
Cancun Intl. Airport (CUN) - 21 min drive
Tulum Intl. Airport (TQO) - 157 min drive
Restaurants
11:11 Club - 3 min walk
Crustáceo Cascarudo - 2 min walk
Altamar - 2 min walk
Quesadillas Tierra del Sol
Burger King - 1 min walk
About this property
Hotel Colonial Cancun
When you stay at Hotel Colonial Cancun, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can enjoy the outdoor pool or take advantage of nearby snorkeling. Also, Ultramar Ferry Puerto Juárez and Cancun Mall are within a short drive. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
47 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Traveling with children
Children stay free (see details)
What to do
Ecotours nearby
Boat tours nearby
Snorkeling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
An outdoor pool
Traditional architecture
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun
Frequently asked questions
Is there a pool at Hotel Colonial Cancun?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel Colonial Cancun?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Colonial Cancun?
Sorry, there's no onsite parking at Hotel Colonial Cancun.
What are the check-in and check-out times at Hotel Colonial Cancun?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel Colonial Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.
What is there to do at Hotel Colonial Cancun and nearby?
Have fun with nearby activities like boat tours and snorkeling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
What's the area around Hotel Colonial Cancun like?
Hotel Colonial Cancun is in Downtown Cancun, a short 13-minute walk from Plaza 28 and 9 minutes' walk from Benito Juarez Municipal Building. Travelers say that the hotel is in a great location.
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Reviews
Hotel Colonial Cancun Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.8
Location
7.8
Staff & service
7.4
Eco-friendliness
7.0
Property conditions & facilities
Popular mentions
Room
Location
Restaurant
Wifi
Bathroom
Service staff
Breakfast
Luggage
Elevator
Beach
Reviews
10/10 Exceptional
May 28, 2025
Great place
Jesus
Jesus, 1-night trip
8/10 Very good
May 22, 2025
Good location.
William
William, 2-night trip
10/10 Exceptional
May 4, 2025
Good place to stay
Good place, clean and close to many options, people very friendly
Miguel Ángel
Miguel Ángel, 3-night trip
6/10 Good
May 29, 2025
Everything about this place is adequate. Stayed only one night.
Richard
Richard, 1-night trip
10/10 Exceptional
Jun 20, 2025
Quiet, convenient, affordable, good service. Clean
Jesus
Jesus, 1-night trip
8/10 Very good
May 16, 2025
Excellent location nice hotel very reasonably priced hot water for the shower good air conditioning allowed to bring alcohol but if you're looking for a very quiet area this is not the area for you
Michael
Michael, 3-night trip
2/10 Poor
May 8, 2025
The Worst Hotel in my entire life.
YOUNG HAN
YOUNG HAN, 3-night trip
10/10 Exceptional
Dec 28, 2024
Very friendly and comfortable
Samuel
Samuel, 7-night trip
10/10 Exceptional
Apr 20, 2024
Great
Very nice place to stay all eating places as close as 1 min walk
Julio
Julio, 1-night trip
8/10 Very good
Feb 4, 2025
Central location.
Charles
Charles, 2-night trip
6/10 Good
Apr 20, 2025
stinky room
Miguel Angel Lozano
Miguel Angel Lozano, 8-night trip
6/10 Good
May 8, 2025
Great location. Great customer service. Downside was the showers. The water smelled bad making it unpleasant to try to shower. Towels felt very rough and old. Air conditioning worked great. Bed was comfortable. Price was good. Just the smell of the water was a big con for me.
Daniel
Daniel, 2-night trip
6/10 Good
Feb 5, 2025
The price point is great for budget travel. The hotel is what we’d expect for the price point. There is rambunctious club music nearby that played from around 11am thru the night until 1:30am.
Melissa
Melissa, 1-night trip
10/10 Exceptional
Nov 12, 2024
Staff are very Polite and Friendly too.
Excellent Security, close to all shops
Dinning, food places alot. Overall good
Price too.
Valdev
Valdev, 1-night trip
10/10 Exceptional
Sep 26, 2024
All staff was very helpful and nice
Julio
Julio, 3-night trip
10/10 Exceptional
Feb 3, 2025
fine overall
jay
jay, 5-night trip
10/10 Exceptional
Dec 13, 2024
Great experience
Perfect location with eating places in front of property and or a few feet away , pharmacy around the corner , las palapas park about 300 meters away walking distance.
Noisy, a little bit BUT is Downtown Cancun
Julio
Julio, 5-night trip
10/10 Exceptional
Nov 9, 2024
Great hotel, not luxury but nice. Bars around it are loud but nothing too bad. Super walkable area and 6 minutes from the central bus station
Gabriel
Gabriel, 5-night trip
2/10 Poor
Oct 22, 2024
Dirty hotel
Connie
Connie, 3-night trip
8/10 Very good
Nov 19, 2024
Everything is good Staff was friendly and
Professional excellent location close to all shops. But only thing was there is a night club opposite which was to loud 4am still to noisy could not sleep properly
Valdev
Valdev, 4-night trip
2/10 Poor
Jan 2, 2025
The room was smelly and very noisy.
Tannaz Shams
Tannaz Shams, 2-night trip
8/10 Very good
Jan 4, 2025
I like that has many food options around in a very good walking distance. The staff was supper friendly and thats always a plus...
I dint like that the water on the shower took a while to have strength to go through the pipe . Other than that was ok.
Josue
Josue, 4-night trip
6/10 Good
Feb 1, 2025
Not too bad but also not the very best
Mian Usama
Mian Usama, 5-night trip
6/10 Good
Oct 30, 2024
Night time was loud due to the disco Tech across the road.
John M
John M, 2-night trip
2/10 Poor
Dec 3, 2024
They do not provide enough towels, the area is very noisy I could not sleep.