Paddington Apartments

Horrible customer service treatment from guy at 8 cavern rd where I had to walk to 'to show my bank card', to get the card key to the aptmnt., which you do not suppose to do!And I told him that! He stated the place was 4 star, the place look of Bosnia in a war! Trash everywhere. That area has totally went down.

Excellent staff very professional and polite

It’s was good other than other guest that stayed accusing me of thing I weren’t keeping me up most the nfiht then when reacted was made to feel very uncomfortable for the rest of the stay

Lots of facilities in a small space. Bed was pretty firm which obviously some people but not myself. Location was good. Although it should be noted that it was a 10 minute brisk walk to check in and then another 10 minute brisk walk back to the actual apartment. Other than that for the price it was very agreeable

Good clean apartment. Couldve used cleaner towels. Also, checkin was in a completley different building which i would not have known if i had not contacted hotels.com staff. This would be solved had the site provided a contact email and sent along a confirmation/FAQ email. Location was perfect though.

Clean and very spacious studio which was surprisingly quiet given it was right next to the lift. Mounted flat screen TV was way too small for the size room as was the shower. Studio is ideally located for easy access to Paddington Station just 5 minutes walk away. We stayed over a weekend and it was a pity about the garbage stacked up at the front of the building.

It was a nuisance checking in from a remote location. It would have been better if at check-in a realistic assessment of the distance that had to be walked was provided.Bit difficult with a 25kg suitcase computer and handbag!.

Everything was ok! The only thing I didn"t like, was lower ground floor, like being in basement. Apartment was quite small. Overall, good beds and it has everything you need. Haordryer needs improvement.

This was a clean, modern, comfortable apartment, which was very good

Reception was not good at all Knocking from upstairs the whole night I called the reception to solve this problem as me and the family couldn’t sleep , he mentioned he will send someone but Unfortunately he ignore the whole issue and didn’t care at all