OYO Townhouse New England Victoria

Great location for seeing Hamilton in the theatre. Clean bedroom and friendly receptionIt’s. However downside was breakfast It was so basic - didn’t bother with it on the second day - hotel shouldn’t bother offering this.

Bed linen was not spotless. Only hand towels provided on arriveal. Shower frain was blocked. Thus was fixed during my stay. Room furniture tired and worn. Bed was comfy. Good location. Breakfast was 8 till 9 so not convenient for business travellers.

It was not what we expected when booking. Says breakfast is included-- breakfast was a selection of pastries, cereal, or toast, and either coffee, juice, or tea.. not great. When we got to the room, our heater was not working, and we were told someone would look into it but it never happened. We were given a space heater to make up for it (again, not great). The shower has absolutely no pressure, and no heat regulation, so at times it was too cold and at other times it was unbearably hot. You couldn't even get the shampoo out of your hair as there was no pressure. This hotel is not even the bare minimum for what you pay. We were very disappointed and would not recommend anyone staying here if they are looking for comfort. The only good thing about this hotel was it's location, as it is about an 8 minute walk to London Victoria station.

Staff was nasty and uncooperative even rude at times

Thank you for using your space. We had a very enjoyable time, your local info were great.

Friendly check in comfortable bed and functional room.

tiny room but clean and good location for an overnight stay

Very nice, clean and amazing location.

The stay was very pleasant and staff were very helpful.

This was a most enjoyable visit to London. The weather was mixed but the hotel and their staff were very very good and helped. I would definitely recommend this hotel again.