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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property
Adults-only beachfront property with spa, near La Isla Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Premium bedding, free minibar items, in-room safe, desk
2 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Rooftop terrace
Premium bedding, free minibar items, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Health club
  • Sauna
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
Feel at home
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $379
includes taxes & fees
$379 per night
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 603 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
3 bedrooms
  • 3864 sq ft
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 721 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 721 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 603 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
4 bedrooms
  • 4467 sq ft
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 1227 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 3261 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 1830 sq ft
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 1227 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 1830 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500

What's nearby

  • Chac Mool Beach - 6 min walk - 0.6 km
  • Forum Beach - 12 min walk - 1.1 km
  • Cancun Convention Center - 13 min walk - 1.1 km
  • Gaviota Azul Beach - 17 min walk - 1.5 km
  • La Isla Shopping Mall - 4 min drive - 3.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Señor Frogs - ‬3 min walk
  • ‪Snack Grand Park - ‬8 min walk
  • ‪Hard Rock Cafe Cancun - ‬12 min walk
  • ‪The Surfin Burrito - ‬6 min walk
  • ‪Coco Bongo Beach Party - ‬12 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a great choice for your beach stay in Cancun. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Dining choices include 6 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a rooftop terrace, a poolside bar, and a health club. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, French, Spanish

At a glance

Hotel size

  • 180 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 6 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service

What to do

  • On the beach
  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Dining

Gourmet Marché - Onsite buffet restaurant.
Hunter Steakhouse - Onsite steakhouse. Open daily.
Agave - Mexican Cuisine - Onsite restaurant. Open daily.
Jade - Asian Cuisine - Onsite restaurant. Open daily.
C/X Culinary Experience - Onsite diner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offer free cancellation for a full refund?
Yes, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
No, this property doesn't have a casino, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are both nearby.
What is there to do at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only and nearby?
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has 2 outdoor pools, 2 bars, and a spa, as well as a health club and a garden.
Are there restaurants at or near Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there are 6 onsite restaurants.
Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only like?
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a short 12-minute walk from Forum Beach and 13 minutes' walk from Cancun Convention Center. Travelers love the property's prime location.

Reviews

8.2

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Muchos procesos en llegada/salida por mejorar
El personal de recepción está mal capacitado, a mi llegada jamás me comentaron que mi habitación tendría 2 camas en vez de 1 como lo solicité al reservar. Fue muuuuuy tardado el proceso de registro al hotel. La habitaciones requieren de mantenimiento y el pecoso de salida también es un tacto engorroso. Más aún no aplican con facilidad el descuento del 20% en bebidas que te ofrecen a la llegada
Mario, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not worth the money
Unexpected cost at check in, odor in the room and only having access to premium liquor at certain areas of the results.
Justin, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Not what I expected.
I reserved a king bed and got there early to make sure I had the request fulfilled Meanwhile I noticed and confirmed with staff that hotel was only at 30% occupancy so I was sure our request was a certainty but as we checked in we were denied that option. Very disappointed
Carlos, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Ashley, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Alton, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

My stay and the staff was amazing. There was only thing that disappointed me. I made an attempt to get my room decorated for my anniversary. i was unable to after requesting it, and after seeing so many other room doors decorated it made me and my wife a bit disappointed.
Sade, 4-night trip
Verified Hotels.com guest review

6/10 Good

I think this resort is an average resort. The food was low to average quality. We tried various restaurants such as the excite sports bar, steak house, Vespa Italian restaurant, elements buffet, etc… and they were all a little disappointing. Not sure how mashed potato’s and bread could be poorly done but they managed to do that. Some options such as pasta and of course tacos/chips were decent. The hotel itself is generally clean - we did see a few stains on our hotel room. The ceiling seemed to be leaking in various areas in the resort. With that being said, the outside the resort is generally clean with beautiful views. The beach is quite clean with little seaweed. The service was also pretty good with most being friendly. Something to note is this hotel leans towards hip hop/rnb fans as that was all they played for the most part.
Van Thi Hong, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Farah, 4-night trip
Verified Expedia guest review

10/10 Exceptional

5 star
Dakiquan, 5-night romance trip
Verified Expedia guest review

6/10 Good

Entertainment staff was great. Restaurant and food not so much. Charging for drinks for level 18 was unexpected and should not be done at “all inclusive” resort. The hotel was kept clean.
Laura L, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

DANIELLE, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely beautiful property. Everyone was welcoming. Walking distance to the stores. Excellent customer service. We will definitely be back.
Karen, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

Carren, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This resort was very clean. Very nice rooms and the beach is amazing!!!!!
Kimberly Gardenia, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Chantasia, 5-night trip
Verified Expedia guest review

6/10 Good

This property was very clean and beautiful! However, the pool needed more daily cleaning. There was lots of trash floating around the pool (cups, french fries, breaded shrimp). Also, the food was not that great. Breakfast was good but all other options were fried foods.
Joanne, 3-night family trip
Verified Expedia guest review

4/10 Fair

I stayed as a Diamond club member. We were supposed to have a butler, which we did not see except when we first checked in. The diamond club lounge could only fit 3 guest. Every where we went they tried to charge us extra. The building had no AC except in the rooms. It smelled like mildew and water damage. Our television was not working. The activities was lame and the roof top pool was unusually unless you bought a $300 cabana. The other pools were too small for the amount of people. I was in my room undressed and a cleaner walked into my room without knocking.
Roxan, 4-night romance trip
Verified Orbitz guest review

8/10 Very Good

Nice property with amazing breath taking view. Definitely a place to party. Drinks were good. Downfall the elevators took forever to come up or down. Unless you’re a Diamond member getting access to the reservation for restaurants there is nearly impossible.
FRANCISCO, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall everything was great, I’m definitely coming back next year
Andrea, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

It is an awesome adult party hotel. It’s not Temptations. People are friendly, courteous, and ready to have a good time drinking and meeting people from all over. You can “chill” here, but really it’s more of a drinking and chilling in the pool or at the beautiful beach vibe. The nightly shows and entertainment is sufficient and the staff is super friendly and accommodating. You really don’t have to leave the hotel. The food isn’t bad and there is a plethora of options. The drink options are not top shelf, but they aren't bottom of the barrel either. I will come back here again. The room are nice and the ocean view rooms have amazing views. The music is loud but the parties stop around 12:30ish. You should be partying either at the hotel or somewhere else so that shouldn’t matter. You are in Mexico at an all inclusive adult hotel after all!!
Lance, 3-night romance trip
Verified Expedia guest review

4/10 Fair

I waited months to go on this trip only for it to be a disappointment. The food gave me a stomach bug, It seems like the staffs don’t all have the same information with when it comes to concerns about the hotel, and my door was locked and I was going to be charged for some thing I didn’t do! it all just seemed very unprofessional, to top it off when it came to me checking out I was charged an additional $27 for a checkout fee that I see nowhere on their website. I definitely don’t recommend this hotel.
Saige, 6-night trip with friends
Verified Expedia guest review

8/10 Very Good

The beach is amazing, staff service was great, Dulce the waitress on the beach was attentive and had engaging personality . We have stayed her before a few years ago pre-covid....food was not as good this time and the people were much wilder ... people drunk and screaming obscenities in the pool at the top of her lungs ... We are not prudes but allowing people to be that loud,drunk and vulger drops the resorts image .....also a few tiles broken by pool .....Still a great place ..just not amazing ...once a brand is tarnished very hard to recover
James p, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

Great property, staff, and service. The only improvement would be the food. The quality seemed generic for the most part. Had higher expectations for the taste but still good!
Mohammad, 4-night romance trip
Verified Expedia guest review

General property information

Travelers Say
"Great staff and liked the pool and close proximity to the beach."
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM