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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Hotel with 2 outdoor pools, near Ventura Park Cancun

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
In-room safe, laptop workspace, blackout drapes, soundproofing
Exterior
Exterior
Balcony view

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet friendly
  • Gym
  • Free breakfast
  • Pool
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • 24-hour fitness center
  • Pool bar
  • 24-hour business center
  • Conference center
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
The price is $100
includes taxes & fees
$80 per night
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 677.6 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Balcony, Partial Ocean View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 526 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 566 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Balcony

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 423 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 526 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 566 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500

What's nearby

  • Ventura Park Cancun - 4 min drive - 4.0 km
  • Delfines Beach - 4 min drive - 4.5 km
  • Riviera Cancun Golf Resort - 5 min drive - 4.3 km
  • El Rey Ruins - 6 min drive - 6.4 km
  • Iberostar Cancun Golf Course - 7 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Sun Palace - ‬2 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Residence Inn by Marriott Cancun Hotel Zone features a rooftop terrace and puts you just a 5-minute drive from Ventura Park Cancun and Delfines Beach. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 158 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2540 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • 2 outdoor pools
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Transfer shower
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table
  • Kitchen island

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Cleaning supplies

Special features

Dining

Pick&Chill Rooftop Snack - This poolside rooftop bar serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 3 per accommodation, per night

Optional extras

  • Hosted evening meal costs USD 20

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Does Residence Inn by Marriott Cancun Hotel Zone offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Cancun Hotel Zone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn by Marriott Cancun Hotel Zone?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Residence Inn by Marriott Cancun Hotel Zone?
Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott Cancun Hotel Zone?
Yes, there's free self parking.
What are the check-in and check-out times at Residence Inn by Marriott Cancun Hotel Zone?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Residence Inn by Marriott Cancun Hotel Zone?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are both nearby.
What is there to do at Residence Inn by Marriott Cancun Hotel Zone and nearby?
Residence Inn by Marriott Cancun Hotel Zone has 2 outdoor pools and a 24-hour fitness center.
Are there restaurants at or near Residence Inn by Marriott Cancun Hotel Zone?
Yes, Pick&Chill Rooftop Snack offers poolside dining.
Does Residence Inn by Marriott Cancun Hotel Zone have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a griddle.
Does Residence Inn by Marriott Cancun Hotel Zone have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Residence Inn by Marriott Cancun Hotel Zone like?
Residence Inn by Marriott Cancun Hotel Zone is located on the Strip in Zona Hotelera, a short 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes' walk from Nichupté Lagoon. Travelers say the area is walkable and good for families.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Oliver, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Bueno
Un hotel muy cómodo, limpio. Solo le falta un poco de variedad en el desayuno buffet y un menor trato por parte de las chicas de Recepción.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Very poor hotel, bad location, not recommended
My wife and I came for a vacation to Cancun and unfortunately we did not expect our stay to be this bad. Although it was a cheap hotel we did expect the minimum from them especially because they are in Marriot group. These are the things we noticed and happened that made our stay unpleasant: 1. Breakfast: breakfast had very limited options, the vienoisserie (croissant, bread…) were made unprofessionally, most breakfast items were heavy mexican dishes like frijoles, tortillas, soups… that honestly smelled very bad in the morning especially when there was cooked chicken and beef. 2. The in-room bathroom: The bathroom only had towels and some soaps as amenities, no toothbrush, no cotton swabs, no sponges. The shampoo and showergels smelled so bad they also felt like dishwasher soap on us. There was also hairs in the shower and the shower head also had black spots on in like mold. 3. The room: There was a very bad smell in the room all our stay, it honestly bothered us a lot. 4. Location of our room: We booked our room with a view, they gave us a room directly next to the parking. When we asked for a change they told us it was fully booked now but we should wait till another room is available another day. When they told us a room is available we didn’t want to change because we already settled down and unpacked and we had a lot of activities to do in Cancun. 5. The receptionists barely speak english and we were finding it hard to communicate questions we had about our stay.
Ibrahim, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

La estancia fue muy agradable, solo estaría mejor que agregarán restaurantes porque la zona hotelera está lejos y es difícil el traslado
Maria Guadalupe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nikolaos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
The rooms are great, comfortable bed, wonderfully designed
MARIA, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, spacious and great rooms
Great hotel!!!
MARIA, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great hitel and the employees were fantastic however the room was not in the best shape. Bathroom was leaking when taking shower. Please fix that
mahesh, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
It was amazing
MARIA, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Freddie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pedro Antonio, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

El aire acondicionado no funcionó bien.
Pablo Alberto, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel with big rooms for the price. The first room was a bit musty but there was no problem moving to another room. The kitchen utensils weren’t very clean but everything else was ok. Staff were very helpful and friendly. Breakfast was good. For 85$ a night it’s a great deal. We stayed at other fancier resorts and hotels but if you don’t need the beach or fancy pools, this place is fine.
Taylor, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jaun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cancún
Estuvo nublado ⛅ pero bien
Laura Marcela, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

FLOYD, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arq. Miguel A. Gamez Mtz, 2-night trip
Verified Hotels.com guest review

6/10 Good

Mario, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

JOANNA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel very clean and modern will definitely stay again could do with more choice for breakfast
Tanya, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vacation in Calcun 2024
Excellent experience.
Garys, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Todo muy lindo, su piscina hermosa☺️
Neriyeth, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chizaria, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ronell, 1-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"The rooftop was nice and peaceful and had a snack bar (tacos ), pool and lounge chairs / cabin...."
Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM