The trip was originally booked under one name however that person was not able to go. That person was able to email the hotel and explain the situation, and the hotel was able to accommodate the person in place, with added proof. SImple easy no problem. We also had a snafu with our bank as they thought our card was stolen and declined the purchase of the reservation. The people at the front desk were patient and professional while we dealt with the bank snafu. The room was clean and spacious, great water pressure in the shower- I HATE going to a hotel that's fantastic and had dribbles for pressure. THe breakfast was decent, nothing fancy, kept simple. We were able to leave our vehicle in the parking lot after we checked out to take a ferry to the island, and then come back and get it later in the day. Don't let the name fool you- budget may be in the name, and give you the impression that this is a pay by the hour type of hotel, but this is anything but that. Big standards,great perks, at a great price. We will be back for sure.. this time with everyone on the list.