2/10
DO NOT STAY HERE!!!
The room had stains everywhere, the furniture was falling apart, the beds horribly uncomfortable, and that was just the start of it.
The safety concerns were most troubling. With the door closed you could still see light between the frame and the door which caused the door to have plenty of wiggle when in locked position and allowed for all of the smells and emmisions from the vehicles to come pouring into the room. The wall along the headboards (which the alarm clock was plugged in) had an outlet that was recessed into the drywall. When I pointed out this code violation and safety concern and asked for a refund the man working the front desk came to the room and tried gaslighting me into believing the outlet was safe by tapping on it to “prove” that it was safe. He then returned with a cover and attempted to “fix” it….go figure, it didn’t work. I explained to him that the while it was uncovered and that was indeed a problem, the bigger problem was that it was recessed the thickness of the drywall. He told me I was wrong, it was because he had the wrong size screws, showed me all of the screws he had available to him, and said if he could just find the correct size he could fix the problem. By this point I was able to secure lodging elsewhere. I asked and was denied a refund again and checked out, as we would not be spending the night here.
Verifizierter Reisender
Familienurlaub (1 Nacht)