Home2 Suites by Hilton Florence, SC

The bathroom was not clean. Long hair in the shower and all over the toilet. Water in shower was lukewarm if that. I’ve never stayed in a home 2 suites with a room this dirty. Spills on the couch. The rest of the motel seemed clean. . If I had noticed the hair in the bathroom when I first checked in I would have changed rooms but I didn’t notice until I went to take a shower at 10:30pm. I cleaned the bathroom myself with Clorox wipes. This is the first Home 2 Suites I ever stayed in I had a problem with a dirty room.

Very clean and the location is conveniently next to the Florence Cilvic Center.

Set reservations and went to the hotel after checking into my room the room smell like dogs and it had dog hair everywhere, so I left that room went back to the front desk and request a different room after checking into the second room it smell better but the room had dog hair on the bed and the chair at the point I was Frustrated so I cancel my reservation and went and got a different room at a different hotel.

Christina, at the front desk, was helpful. She made sure our stay was comfortable and that my kids were able to enjoy the pool. She was friendly and personable. The room was clean and spacious. Definitely will stay again!

We stay here once or twice a year when traveling north from Florida. We noticed the comfy

The property is beautiful and the front desk staff is so kind, courteous and friendly. The room was huge and had so many amenities (fridge with freezer, microwave, dishwasher). The breakfast was standard but very welcomed (bagel, hard boiled eggs, fruit, coffee, juice). Downside: On the surface the room looked immaculate, however I did find several hairs in the shower and bugs in the sink. I would definitely stay here again.

A fabulous hotel, very friendly and helpful staff. The hotel was clean, very safe for Covid, definitely will stay here again!

Extremely loud guests in hallway from 11 pm - 5 am. I was traveling with a pet recovering from surgery and this was the worst night I’ve ever had in a hotel. Large group of teenagers was staying alone in hotel and were running/yelling through hallway all night, along with selling drugs extremely loudly in parking lot. Multiple calls to front desk resulted in no change, I really don’t understand how people like this aren’t kicked out and I will never stay in a Home2 suites again. I’ve stayed in much cheaper hotels and have never experienced such an awful stay. Hotel gave a refund but it was too late and action should have been taken to remove disrespectful guests. You could literally go to Vegas during spring break and it would be quieter.

Would recommend this Hilton property anytime New facility and very clean

Very clean and comfortable stay on our drive down to Florida.