6/10
I was on a two night stay. The staff was pleasant enough, but for a location of this caliber I expected more.
There was no complementary coffee in the lobby, but there was a flavored water in a community service center. When i came back from work the second evening, my room had not gotten any service, coffee refresh, etc. I had to go the front desk to ask about getting coffee for the next morning. There was a fight in the room above me after midnight. The staff didn't address the issue and it went on for nearly two hours.
Some of these things are unusual and challenging to manage. The service level isn't one.
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Geschäftsreise (2 Nächte)