Seraphine Hammersmith Hotel, Sure Hotel Collection by Best Western

Ok

Room was spotless, very comfortable and a perfect location for our visit to the Hammersmith Apollo.

Great location...clean and good staff. Straight through to Heathrow or into City.

Nice quiet hotel for it location, the room/bathroom was a bit on the cozy side, other than that I couldn't fault it,

All good

We had a pleasant enough stay, the staff were helpful and approachable. However the state of the bathroom was poor, there was mould in the shower unit across the ceiling.

Overall good place to stay, wish there was more choice at the breakfast buffet and the room wasn't what was shown in the picture, seemed like (from the pictures) we were give a standard room not the superior room we paid for. Bed was super comfy and quiet and the bathroom was decent. I'd come back.

Very Comfortable, Staff very friendly and accomodating. They arranged a taxi for us, very good service. Breakfast was lovely, clean and plenty of choices.

Customer service could be better, room was fine, clean, and certainly no smaller than you would expect from a hotel room of this sort in a large city. To be clear, there is no "close-by" parking, and it's expensive. The person at the desk wasn't able to tell me where the parking was, she told me to Google it to find it (but couldn't tell me what to Google). A piece of paper with an address to Google would have helped immensely.

Stayed before,great location, always manage to park ok. Loads of shops everything you need in area