6/10 – Gut
26. Okt. 2014
Accommodation/rooms were spacious and fantastic but hotel was very understaffed in every area. Staff good but very stretched to the max which meant long waits for everything.
Kids entertainment/kids club was horrendous. Absolutely nothing organised for kids aged between 6-12.
Drinks not good.
Manger in-charge of buffet/restaurant was fantastic. Went above and beyond when you needed something.
Loved it that you could use the other HL hotels in the area with your all inclusive.
lesley
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