Microtel Inn & Suites by Wyndham Elkhart

We were very disappointed in this hotel. We had previously stayed in another Microtel that was very nice. This property not so much - terrible shower, terrible towels (like gym towels), worst breakfast ever compared to other breakfasts in the Covid era, and the heat in our room didn't work. When we attempted to complain at the front desk, the desk clerk became very rude, told us that she and the hotel owner could do nothing to resolve our problems and that we would have to contact Wyndham directly. She also refused to give us her name and said she didn't care what customers thought - worst customer service we have ever experienced at a hotel!

The staff is wonderful and that’s why I would come back. They did their best. Had an issue but it was resolved. The rooms are basically clean but could be improved especially with COVID looming in everyone’s minds. The sink top trays were sticky with soap residue in both rooms. The remotes were not cleaned nor wrapped. One tub didn’t have a stopper .. a lot of times I soak my feet after a day of work. The website indicated hand sanitizer in the rooms but that wasn’t the case nor readily available in the common areas or by elevators. Breakfast needs more choices. The beds were clean and comfortable and there’s lots of restaurants up and down the road so getting Starbucks was possible and easy. It’s a two edged sword here .. I am picky and more so with CoVid. It’s a good choice but needs some basic adjustments. If they were made I’d go from a 3 to a 4 rating. Again the staff is great!

This place didn’t have the proper cleaning done to the restroom. There was still pieces of hair on the restroom floor and wasn’t not properly swept under the restroom sink or around the Toilet.

Water did not drain out of the tub. Stood in An inch of water as i was showering. Could hear every noise the person next to me made. Nefarious activities outside. Window cushion Was gross. Very stained. But they tried because the under side of the cushion was worse.

Clean and staff was very nice. Great location near shopping and a wide variety of restaurants.

I booked this for my husband driving cross country after mistakenly booking a nearby hotel that was TERRIBLE. The other hotel did not look anything like the photos on this site, I rebooked here and the difference was night and day. Highly recommend this hotel on your travels, clean and safe.

The hotel is becoming run down. The beds were hard as rocks. The staff less than friendly. Some of the towels are showing wear. The tub was dirty. The vanity was dirty. Exhaust fan didn't work. The over head light kept turning off. The luggage cart was held together with tape. Time to look for a different place to stay when visiting Elkhart.

The room wasn't very clean. The desk had dust on it and crumbs from the previous people. The bathroom was pretty gross and I found a dead cockroach on the bathroom floor.

No particular issues, just an old building. Not worth the price.

Nice place, clean and comfortable.