De Bedstee Boutique Capsules

Great experience. Hostel is in a great interesting area and if you rent bikes, it’s only about a 20 minute ride to central! Staff was very friendly and helpful, although the rooms were SMALL. We knew they’d be small, but they are very small. Kind of expensive for the size and not much else was offered unless you paid. Rooms are pretty, lights are awesome. Bathrooms are just okay. One shower was super smelly. Can hear what everyone does around you. Have storage room for luggage, but anything bigger than backpack is a pain to accommodate in your room. With this place, you’re definitely paying for location and experience. Right by Van Gogh Museum. We only stayed here to sleep. Would stay here again.

I mostly felt like I was nickel and dimed the whole time, especially after I paid more than I should for just a capsule. It is fine, but I would have been more satisfied if the prices reflected what I was actually getting and I wasn't hit with extensive fees once I got there.

These guys cancelled my booking the morning of the stay and did not respond to any of my emails inquiring about my booking. I then booked an alternative place to stay assuming that I did not have a room-- finding a place to stay in Amsterdam at the very last minute is exceptionally difficult. When I asked about refunding my stay, they told me that I had paid and had a room ready. As it turns out, they charged my credit card an hour after check-in time. After a lengthy explanation to the man working the desk with reciepts and email correspondence, they told me that a refund was not possible because my payment had gone through. This level of ineptness is absolutely ridiculous, and their customer service is absolutely unacceptable; I would highly recommend you spend your money elsewhere.

Amazing! Perfect for young couples, or backpackers that want a safe place to keep there stuff and a locked door to sleep. The shared bathrooms are super clean and updated! 15 minute walk to the city center! Perfect! Will stay here again for sure.

Staff a little rude to me suppose most Dutch are like this I find but I liked the room was nice they could be a little more relaxed not to judge everyone in the same way as others I never get why they are so bitchy lol in Netherlands