My family stayed in the Black Canyon Cabin. Office was closed when we arrived. As the evening progressed, we discovered a bug infestation. Flying bugs. Beds, pillows, walls, floors, windows; in every room. I swept the entire cabin floors, finding hundreds of dead & living bugs. We purchase essential oils, essential oil plug ins, & citronella candles to attempt to fend them off. I wiped the walls/windows with disinfectant. They kept coming in abundance. This was after a day of traveling. No one got much sleep. We woke to bugs on the beds/pillows/floors/ walls. We were out before the office opened, due to my daughter's swim meet schedule. That evening, there were more bugs, but less than the first night. We discovered many were entering through the windows, so we taped what we could. There was remnants of previous tape that had been removed. More cleaning that evening. The bugs seemed to slow with the taping, but were still getting in. We made sure to not open any windows or leave the door open. The front door does not close completely- seemed a security concern- not sure if the bugs were entering. The "enclosed" porch had numerous rips and tears, many large openings. See pics for details, all taken after the clean ups. Aside from the bugs, we cleaned up hair on the linens, in the fridge, & throughout the cabin. Linens had blood stains. The day we left, the manager asked "how were the bugs"? She stated she did not think they should be renting it and was aware.