The hotel airport shuttle service is a joke. The hotel gives you a number to call to "schedule" a pick up with an outside company. We called a few times and it went straight to voice mail. Then someone called us back and told us where to go to meet him for the pick up. We stood outside the pick up location for almost an hour and a half playing phone tag with the driver. After watching multiple shuttles of other hotels pass us, we finally discovered that the driver who called us back to pick us up was not even from our hotel. He was upset and blamed us, however, he was the one that called us. So by us calling the generic number for a pick up, somehow, he got the message and believed we were staying at the hotel he was picking up for. It was a giant mess and was so inconvenient. We ended up having to take an expensive cab ride the 7ish miles to the hotel. After we arrived at the hotel, the reset of the stay was okay. Breakfast was good but did get a bit crowded. All the staff were friendly and accommodating. The room seemed a bit older and small, but for one night it was fine.