WestCord City Centre Hotel Amsterdam

Zenträle lage!

Das Hotel hat eine sehr gute Lage. Alles ist fussläufig zu erreichen. Leider hatten wir ein Zimmer zur Strasse und die Fenster sind nicht die neuesten. Was und aber am meisten störte war das Badezimmer. Alles war mit Glas umrandet und sehr eng: Privatsphäre gleich null.

es war okay, aber das Zimmer war winzig klein...

Wir haben dieses Hotel gebucht, weil es nicht weit vom Bahnhof ist sehr zentral liegt. Es war alles sehr gut zu Fuß zu erreichen. Die Mitarbeiter des Hotels waren sehr freundlich, und auch das Frühstück war sehr gut. Leider war unser Zimmer - und auch der Schrank - doch sehr sehr klein, sodass wir nicht alles aus dem Koffer unterbringen konnten.

The service was really special. They went out of their way to make sure I was comfortable and happy with my room.

Good location in centre of Amsterdam; yards from Dam Square and a leisurely 5 minute stroll to central station. Friendly and efficient staff. Hotel is clean, nicely decorated, and has a laid back atmosphere.

Very central location, just right for visiting Amsterdam. Would stay there again.

Check-in was great lady on reception was really helpful and explained everything even transport around the city. Room was very comfortable and had everything we needed, only suggestion I’d have is a fridge in the rooms.

We''ve arrived late in the evening after long and tedious trip, the hotel staff took advantage of us, since it''s a family trip, 2 adults and 2 kids, that are young and tiny, with a double room booked, that should accommodate everyone like everywhere else, e.g. Berlin IntercityHotel we''ve just stayed in. Upon check in, they refused to give us the room, because we''re 4, they also didn''t offer us a chargeable upgrade to larger room or crib... Etc. The only thing they agreed to do is to charge for a 2nd room which we''ll not use at all. I used to rely on Hotels.com because properties care about the convenience of the guests, but seeing how it''s converted into an opportunistic condition in the favor of properties, specifically it''s the 2nd time that I face this issue in this year only, I believe you guys need to do something about it!

We stayed for 4 nights at the end of January. Overall, the service and the staff were pretty good, and the hotel is good VMF. The location is great and very close to central station and most major tourist sites. We got a room with a very weird shape (trapezed) that made it very difficulty to move around the room. It looked little then the 19 sqm described, so we requested to replace the room, but there was none available for that night, so we settled for what we got. Room cleanliness was OK, but not top notch. The rooms are a bit old and required renovation. The wall to wall carpets, and wall carpets didn’t help much with the smell. Bathroom door cannot be fully closed, so it is basically, part of the room. Not convenient if you are not sleeping alone. We had an unfortunate event on the day before last, we went to tour the city, and returned around 5 PM, expecting a clean room with clean bed sheets (which we specifically requested that day to replace and put the correct sign on the bed, as needed), But the room was not cleaned yet, although we left the hotel very early that morning. We called the reception and asked to send someone to clean the room. After 30 minutes, still no one showed up, so we went downstairs, and requested again to clean the room, and told them that we will be waiting in the lobby until its done. 15 minutes later, the lady from the desk told us that the room was cleaned. When we went up to the room, they just organized the room, it was not cleaned.