Courtyard by Marriott New Bern

Upon arrival we were NOT given a room with balcony access and a view of the water, which is what was advertised and what we thought we were paying nearly $200 a night for, but instead a window with a view of the parking lot. We brought this to the attention of the front desk clerk who informed us that, "yea...sometimes that happens when you use a third party site." We informed him that the same thing was advertised on their personal site but no further attention was given, and it was shrugged off with an attitude of "you get what you get." Pair that with a toilet that ran all night, a pool that needed cleaning, and several staff members that were less than friendly and I would suggest that you save your money and stay elsewhere.

The mattress was too lumpy

Great hotel in great location - right on the river next to a park. It’s also just a few blocks from shops and eateries downtown. Room was very nice and service was great. Wish I had been staying longer.

I didn’t enjoy my time at this hotel. I was disappointed that me and my girlfriend had to wait 4 hours to get checked into our room we requested. We got there on 6-6-2020 around 4:10pm. The front desk clerk told we wouldn’t have to wait that long and that they were in the process of cleaning our room. After 1 hour went by the lady told us the same thing and then another hour went by. We went to the store and came back and our room still wasn’t ready. It was after 8:00 pm when we was finally able to get to our room. The room was nice and clean but me and my girlfriend didn’t enjoy our stay overall mainly because of how long we had to wait to get checked and being told multiple times that room will be ready shortly when it really wasn’t.

Clean, convenient to waterfront and historic district downtown. Staff incredibly helpful and personable. Upgraded us to a river view room without our even asking. Hope to return soon!

Great location great view friendly staff

Nice hotel, location and staff! I wish there was a complimentary breakfast option in the mornings for the price. Overall nice stay!

Just came into town for one night on business. We’ve stayed here before and I absolutely love the hotel and the view of the river. The location & proximity to New Bern’s historic district make this a great place to stay. The rooms and bathrooms are clean. The beds are clean and very comfortable.

The only negative thing was the room next to us was loud until 230 am. And I called the front desk and nothing was done.

Beautigul except for the pathetic internet connectivity. Expect more from a Marriott