DoubleTree by Hilton London - Docklands Riverside

Klasse Hotel, klasse Service, klasse Lage, klasse Frühstück, einfach Klasse

Sehr freundlicher Emfang, zuvorkommend mit dem Gepäck, Zimmer sehr gut, ebenfalls die Sauberkeit, gutes Frühstück Vielen Dank

Super Hotel, obwohl etwas außerhalb des Zentrums mit (Gratis-)fähre, Thames Clipper und DLR sehr gut zu erreichen, super Frühstück, günstiger Parkplatz, wir waren rundum zufrieden

All good except a blocked loo

Family of 5 for 7 nights: First night our room was so drafty the shower curtain was blowing, even though the windows were all shut. The sofa bed, when opened, was angled so the feet were above the head, so my kids flipped their pillows to the foot of the bed. Our room was switched for the remaining 6 nights. Hotels.com had laundry facilities listed, so we only packed for 4 days, intending to do our laundry halfway through. There are NO laundry facilities and the laundry service is outrageously priced. The bed the first night was amazing but for the rest of the week, it had springs that kept hurting my hips. I'm an averaged sized, middle aged woman and don't usually have a problem with sore hips from springs in a mattress. I'd never been so happy to sleep on my own bed as I was when I returned home. The second room was also drafty, but mainly in the bathroom. The heater had a really hard time keeping up and the room varied between chilly and cold the entire week. I had the heat set to 29 C, but I'm not sure it ever actually got above 19C.

Room was a bit underwhelming for a ‘Junior Suite with Balcony’ - would have thought this would mean a separate living area but instead greeted by a sofa against a wall. TV nowhere near the sofa or bed, the bed was incredibly close to the door and quite uncomfortable, and the balcony was laughably small - just about wide enough for two people to stand shoulder to shoulder. Felt a little bit like the room had been oversold, however the view was fantastic.

Abismal. Check in and parking a nightmare. Toilet blockage and that wasnt only ours, other guest were complaining. Had to get someone to unblock it 1am in the morning. Windows were rattling all night and so much noise from residents at 3am in the morning

Very comfy bed and nice friendly staff, bit mean with the tea and coffee, if like me you enjoy a cuppa before bed you've used up your quoter and there's nothing left for the morning. Saying that, it was a very enjoyable stay and will use again..

lack of heating, and small room

I booked a double room "280-sq-foot (26-sq-meter) room with city views. Internet – Free WiFi ". What I got was a double bed pushed up against a wall in a small attic room with a frosted glass window. It felt a bit like an inside cabin on a cruise ship. As I was out and about during the day and only in the room at night it was bearable, but I would tell others to be wary of how the room descriptions on hotels.com don't match up in real life. Also free WiFi is reserved only for members of the Hilton honours scheme. It's actually £5-10 per day.