The Lodge Hotel - Putney

Your strength is your people. They were outstanding especially Yasser who helped us find a florist for the funeral we were attending. In the room: the rad didn’t work, it was very cold but your staff provided a space heater. Most of the problems were design flaws in the bathroom. There should be a safety bar to help getting in and out of the tub. There should be an extra towel bar to hang towels we plan to use again. The toilet flushing buttons are too hard to work....think of arthritic fingers! But your staff made up for everything. They easily and cheerfully looked after all of our requests/complaints as best they could. I hope you are paying them well...they are the reason we would consider your hotel again. One last comment: you charged us $25 for early check-in. I’ve never heard of that before. Hotels usually make every effort to be accommodating...especially knowing that we were in town for a funeral.

This is a really great place to stay for a night out in London. There's free parking and East Putney tube station is only 5 mins walk. The hotel and room were both well above what I had expected. Service was impressive. Definately would return.

Stayed for one night for the England Ireland game and thought the hotel was great. Easy to get to the ground either taxi or train. Lovely hotel and very helpful friendly staff.

We were given our favourite room and as always, thoroughly enjoyed our stay at The Lodge! It is very comfortable and suits us well!

Good things- easy check in, free parking with space, close to public transport, nice area with lots of shops, clean and well decorated. But I'm afraid all the good things stop there. Narrow room and far too small bed for two people especially considering I got the executive room. Hit my head against the ceiling three times getting up from the bed- ceiling was the loft kind that jutted in. Water wasn't even luke warm in the shower and was slow. Floor was slippery and I fell and bruised my shoulder badly. A mat for the bath or grip would have been nice. Only enough towels and coffee/milk for one person. I asked for an extra duvet as there was only one and I was cold and was told they couldn't accommodate it and no room service was available. TV didn't work and WiFi kept going off every ten minutes. No cellular service available (EE or 3) With all the nice reviews I thought it'd be a good hotel but I would have preferred to have gone elsewhere and wouldn't stay here again. Maybe for solo travellers it's okay for a night, but definitely not for couples or family.