The Club at Sheraton Buganvilias Adults Only

All of it was most excellent staff cleanliness food will definitely be back

Location is fabulous! Staff is very friendly. Service is very good

Location was great, the room was comfortable and having club lounge access was perfect for us. A feedback suggestion would be to identify the food in the club lounge to avoid any issues with food allergies/sensitivities (simple placards would suffice). There seemed to be some confusion between what Expedia offered as part of the booking and what the hotel could provide in regards to the free airport transfer. The hotel asked us to follow up with Expedia and Expedia left us on hold for 40+ minutes and never returned our call. It never was resolved and we just ended up making our own way.

The Internet is terribly slow. I believe it is powered by hamster wheels.

The property was beautiful. I was very disappointed that outside of our room we can extremely loud construction going on from 10am-5pm. We couldnt relax in pur room with hearing loud banging and drilling going on.

We have stayed here a number of times and enjoy the staff and location. This visit they were working on the outside plastered walls, it was very noisey during the day, but we are not in the room much then. But one day the hallway in front of the rooms on our floor was covered with a large amount of construction dust, people tracked it all over and had to breath it. Workers were using masks, I notified hotel and they cleaned it up, but areas open to guests should have been protected. They play music very loud at the pool which we don't enjoy, but never have complained about it. One day, one of the songs was loaded with the word F!!k all through the song. There were lots of kids in the pool. I did complain to staff, they said they would talk to the person in charge of the music. Seems like they should have known this was not appropriate. Other than that, we enjoyed our stay there again.

This is the 2nd time I’ve stayed at the Sheraton Buganvilias. All the staff were very friendly. The food wasn’t that great in the Club level Lounge, especially between Noon-4pm. The Spa was really lovely and relaxing. I am already looking forward to visiting again next year.

I liked the staff, the beach, the Club, the room, bed, linens and room. Didn’t like that time-share people always trying to get you to their presentation.

The "The Club" on the 23rd floor. The staff was excellent!

I like the service and friendliness of the staff The location. I liked the club floor and all it has to offer.