L&H Gran Vía Selection

Great location, could walk to everything we wanted to see. Nice floor plan and equipped with everything we needed. Walls a little thin, could hear our neighbours.

The staff were very helpful. The location fabulous.

Booked Splendom Suites (4-Star) Gran Via Madrid six-months prior. 30-days prior to visit, was sent an email stating I was being moved to the Splendom 11th Principe (3-Star) because they lost their hotel license. Tried to rebook with another Hotel, but everything was full. Let me start off by stating the 11th Principe is not a dump. It is a 2-3 Star Hotel. with a friendly staff in a great central location. The air conditioning however barely worked. Our bed had springs bursting up into our backs and the room smelled of a faint musty odor, but that could’ve been due to the building’s old age. All in all, the room was livable; however, certainly not the 4-star we paid for.

We loved the place, centrally located, close to everything, large apartment, plenty of space for the family. Very clean. The only downside: mattresses are very uncomfortable; my husband has back pain, he could not sleep in the masters bedroom, moved to the smaller bedroom. Other then that, we loved it and will recommend with pleasure.

Hotel is near shopping areas and some tourist spots. The Manager, Mr. Jorge Astorga was very helpful and acted immediately on our request/concerned.

The apartment was a bit small, but very clean and nice. We only stayed one night, so we were not able to take advantage of the full size kitchen. It would have been nice to stay several days. The area was close to Gran Via with much to do and see.

Awesome hotel. Great location.

The location is really good, everything is walking distance. Staff are very friendly. The room is very clean I can bear foot walk around in the room which is a junior suite, a bedroom and a sitting room with a pull out sofa bed, a single bed. the suite has kitchen equipment. The bath room supplied with Hermes Shampoo and Bath Gel. The only downside is the sound proof of next door if you have an noisy neighbour.

Great little hotel tucked away just off Gran Via. Staff is friendly and helpful. My husband, teen age daughter and I had plenty of room to relax and sleep, with daughter's bed against one wall of living room. Easy walk to Prado,restaurant and shopping, and short cab to Palace, Flamenco dancing.

Inaccurate room description. Nowhere near the advertised 40 square meters, so disappointed that I thought they had put me in the wrong room. No so, I was told by reception, all studio rooms the same. As such I decided to measure it out. Came out at between 24 -26 square meters, including the kitchen and bathroom. With a permanent third bed in place, the main room was actually quite claustrophobic, with nowhere to put suitcases and virtually no room around the king sized bed. Of much lesser importance, but following the same trend of mis-description, the advertised 40” TV was a just a 24” model. Other than these two points, all was OK and as advertised. In summary, the owner of the apartment would do his clients a great service by accurately setting out the details of the room, as indeed some effort was made in all other respects.