Hostal La Fontana

Staff were incred

Roxanna and Ouda were very kind and helpful to us. Very central location to Chueca area, bars, restaurants and shopping. A few minutes to Gran Via where the HopOn HopOff bus stops.

In the heart of Madrid's "Times Square" it's just far enough off the main street where you don't hear noise all night. Breakfast is good to fill up before visiting all the tourist sites. Very clean and close to most subways. Staff was incredibly helpful with check-in and other things we needed during our stay.

It was very cozy and amazing location!! You can't beat this location. The room was a little dirty when we arrived. The bed sheets looked used and had hair all over them, and the towels smelled like cigarettes. The bathroom was shared, but there was no issue, make sure you wait a while so the water heats up or you'll freeze. Overall its very doable. the price was great and we saw all of Madrid because the walking distance was basically nothing and you were in the middle of everything. The staff was very friendly. Lastly, the wifi stopped working our last night so we were kind of shut off from the world as service was bad there.

Very good value for price. Staff were very helpful and polite. Customer service was excellent. Overall a pleasant stay. Would recommend.

Overall it was just alright. The staff was exceptionally nice and the location was good. There was one guy who spoke excellent English and even the people who didn't tried hard to communicate. However, the condition of the hotel was very very old. The shower in my room was plugged and did not drain. After watching them use draino (very chemically smelling) and a plunger and watching dirty gross water spill everywhere. I opted to shower in the communal shower even though I had paid a few Euro more to have a shower in my room. The walls were super thin so you can hear everything from someone watching tv to talking to laughing at a tv program. The breakfast was better then expected. It included coffee, toast, packaged breads, fruit, yogurt, and granola bars. The hotel was very inexpensive and the fact that it included breakfast made it an incredible deal. It was a very good value :)