Luz Madrid Rooms

Great service and cleanliness was great. The only thing is that they clean your room everyday despite leaving a do no disturb sign on the door.

מקסים

This was definitely an affordable place to stay in Madrid and the location can't be beat. Everything else is pretty basic. We really struggled with the card key, but that's probably on us. The owner speaks very little English, however, but she is actually the sweetest lady ever and definitely tried to be helpful and accommodating despite that language barrier. Seeing some of the other rates people paid, I think we overpaid though...

Great location and lovely room!

Wonderful location.Staff could not have been more friendly and helpful.Breakfast at the cafe around the corner was excellent.The hotel room was cleaned daily,air condition was fab (outside temperature was 26 degrees at 10p.m).Excellent position for metro,loads of places to eat (2 mins from hotel) and easy access for main train stations to places like El Escorial,Toledo ,Avila,etc.Great place to stay if you want to explore Madrid.

There is a problem with the keys and the front desk staff wants to blame the guest for the keys not working. They do not have blankets in the summer so if you are a person who likes a blanket then bring your own. The location is excellent, the rooms are simple but clean.

Have been staying here since 2015. I would not keep going back if it wasn't good. They are very friendly and welcoming. I have said in previous reviews that they don't speak any English, but they did say a few words this time!! My Spanish is improving too! There was a problem this time. The lift in the building had stopped working on the day I arrived. Liz rooms are on the 3rd floor so this made things quite difficult for me as I have a heart problem and high blood pressure. Consequently, my stay was less enjoyable this time. Marguerite was very apologetic and the problem was not her fault. The lift was fixed on the day I left. Looking forward to going back there in September. Hope the lift is working!! Muchas gracias!!

This is not our usual choice of accommodation. Although we were pleasantly surprised, clean neat and bit quirky.

Stay was ok as the other facility of Luz is much more better. Room heater doesn’t seem to work and we suffered due to cold. Moreover the people in charge doesn’t speak english so was difficult to communicate.

I have stayed here several times now and have always been happy. I have mentioned in previous reviews that the owner didn't speak English. After my last review, she said 'Thank you'. Progress!! This is the second time I have stayed at this time of year. I would definitely not stay in Madrid at this time of year again. It was far too crowded. Literally thousands of people - almost to point of being dangerous. All the people were very good natured and friendly and no-one was drunk or aggressive. There were just too many people.