The Pavilions Madrid Hotel

My stay at this hotel was good. Staff is friendly. Rooms are comfortable and well designed. Breakfast is also good. On the less positive side, the hotel staff are seen out of their roles often. Like the chef at reception holding a big container of mayonaise while talking to reception staff, or housekeeping staff making herself breakfast in the middle of breakfast service. Lastly, the heating system in the rooms is way too hot and even when off, its unbearable at night with the thick blankets.

Lovely hotel close to shopping. Clean and comfortable- especially big fan of their bathroom.

Excelente

Great place. The bed was very comfortable. We loved the shower. It was very relaxing to stay there.

The Pavilions offered a relaxing stay in Madrid! Rooms are well decorated, clean, and comfortable. Rooms are updated with lots of USB ports for ease of charging devices and provided a tablet.The bathroom was excellant and had the most amazing shower! Enjoyed the bath products provided, as well as the coffee bar and provided bottled waters. Staff was very kind and accommodating. Fun artwork in the lobby added visual interest. The one major thing to note is that the hotel is right next to Spain's Ministry of the Interior, so there is armed security 24/7 and no parking allowed on the block. Street parking nearby can be tough to find as well, but the hotel does have a small parking garage available. It does take a while to get in and out though, as it is a car lift that must be operated via key access from hotel staff. It was however a great option to be able to secure our car for a few days. It was a great location to upscale Madrid shopping and restaurants. Easy walk to nearby sites like Retiro Park, Cibelles Plaza, Gran Via, and the museums. Gym in building was small, but newer equipment and weights made it efficient!