WORST SPA!
I stayed in June 2024. The hotel is fine however, It had a leak in the bathroom which meant that the floor was always wet. Fridge was not working. I also noticed that housekeeping did not change bedding in 5 days and simply tidied and restocked the room. Minimal cleaning took place.
The staff were very friendly and nice. They were always available and generally helpful. I do recommend the hotel transfer if you’re looking for convenience. I believe it is around €40 each way.
The spa was extremely disappointing. I did the hammam, sauna, steam and massage (€60). The Hammam consisted of my skin being scrubbed raw with water and the tradition glove, no soap. Sauna and steam were fine. The massage was not even a massage, it was just oil being rubbed on and for some reason, popping all of my knuckled, EVEN MY TOES. The masseuse used her elbows on my back bones. BONES!! And when I thought it could not get any worse, there was a head massage. This consisted of a crap load of oil in my freshly washed hair and her nails harshly scratching my scalp. To the point that I had to tell her to stop. So much happened that I cant remember now but it was bad. The staff were nice but very unskilled with no real training. If you want your whole day ruined and money to be wasted, i highly recommend this spa. If you want a real hammam and a good massage, there are so many available in the local area. Ayasofya Hürrem Sultan Hamamı is only a few minutes walk away from the hotel.