Room Mate Alicia

Staff very friendly and helpful. Very well located. I had a very dark room, a bit pricey for what it was, but location and plaza Santa Ana are offsetting any flaws from the room

Freundliches Personal

It was a lovely hotel good service clean and tidy breakfast and varied

Amazing for a low cost! I lost the names of my fav 4 desk clerks. Helped us everyday with something! two young gents helped man the phones and computer for hours successfully scoring two bullfight tickets for a sold out event for us. Two of the ladies were also outstanding. We stayed in another Room Mate hotel when returned and received excellent reception and help there also. The rooms in both were roomy well planed and very nicely decorated. Will always look for this small chain when we return to Spain.

The staff were always welcoming and helped out whenever possible. They assisted us in ringing our next hotel as there was unrest in Barcelona at the time. The decor is really interesting and artistically presented. The room was comfortable and very clean. We were able to walk out the door and have a myriad of restaurants, bars, cafes, tapas, shops. I would highly recommend staying at this hotel in Madrid.

Staff are friendly. Location is excellent but room is smallish oddly shaped with a tiny toilet.

The staff was among the best I've ever encountered. They were helpful with providing recommendations, and much needed umbrella for unexpected rain. The location is ideal for restaurants, bars, and the metro. It's also an easy walk to Plaza Mayor and other tourist spots. I was a solo traveler and booked a single room. It was tight; very tight. All other rooms I saw were very spacious. I should have spent a few extra euros and had a double room. A lesson I learned and am passing along. That said, I would easily stay at Room Mate Alicia again.

Very helpful front desk agents. Comfortable room.

Lovely place specially the breakfast and staff.

Excellent hotel in superb location. The staff were efficient and very helpful with any requests. The room was very clean, comfortable and very quite at night. Would definitely recommend this hotel.