Hello, I would like to give my opinion about this Hotel, in order to help the others to don't repeat our bad experience.
This place has not enough employers. First at all, a 4 stars Hotel, would always have a person to carry the luggage, here not, you have to do it yourself. The dirtiness is really a problem for everyone, the same thema: that is not enough people to keep clean the hotel, the bar area were always dirty, plastic cups always on the floor, the bedrooms were dirty, specially the badrooms, very small place over the lavabo, etc. The walls and everywhere looks dirty and the floor no comments.
We arrived and got one of the worst rooms, with a wall view and to a little street wich were the place to take out the trash and recieving the goods for the restaurant etc. Took 2 days until they changed us to a better place and were better to have a nicer view.
It's a petty to pay so much money for somenthing that doesn't worth it!
We had our 2 little girls and to me it's not funny to stay in a dirty place.
Has 2 pools wich are REALLY small for a big hotel like this one!
Has a nice Cala, but other places has it aswell, and just to let u know, the sunbeds cost 13.50 euro... despite you have all inclusive, comes always a very bad manner asking for a payment for the "Ayuntamiento".
No place is close to here, you need a taxi for shopping or just for the normal nice walk in the night to see places you can forget it. If you want to have a nice holidays search for another hotel