4/10
This was a quick trip for a conference for my husband. When I booked the room i looked for a place with a pool. I’ve learned my lesson with years of travel and I called to make sure it was open I was told yes. My plan was to check in and I’ve had an hour or so to relax at the pool but I get there and there’s a pad lock on the gate. I called the front desk and was told they were coming to unlock it. 20 minutes later I go into the office all the employees are in the lobby scrolling phones and I say hi I was waiting for someone to unlock the pool. I was then told they just put chemicals in and I would have to wait 2,3 hours maybe more. No one even came to let me know. I’m just out in the heat waiting for someone. I then read the reviews this seems to happen regularly. So there went my relaxation time. Not to mention the huge scrape in the wall with missing paint, black stains on the towels, I think one was a blood stain and having to throw my socks away from the dirty floor! Why is it that guests are expected to pay full price and you’re not expected to hold up your end?? We go to breakfast and there’s laundry everywhere!! They’re literally folding the towels on the guest tables in the meal area. There was only 1 table available and the older gentleman folding towels was butting in our conversation and being kinda aggressive in his tone. It felt like a warden or something. The waffle machine needs 3 times for it to cook all the way. So lesson learned and money wasted here.
Verifizierter Reisender
Geschäftsreise (1 Nacht)
