Kimpton Hotel Monaco Chicago

Clean hotel & room was nice. Paid extra for a "River view" but had to literally climb up on the window ledge to see a portion of the river. Also the front desk would not let us use the stay to accumulate more reward points because we booked thru hotels.com. Other hotels would allow this (Conrad for example).

We tried to go down the elevators but couldn’t. Every time it stopped at our floor it was too full. We waited over 10 minutes. We finally decided to go down the stairs and at the bottom of the stairs it was full of service carts. Obviously a huge fire hazard.

Great hotel! Super nice and helpful staff!

I absolutely loved this property. It is well staffed with friendly employees. The decorations and artwork are top-notch. The location is central to all the attractions, restaurants, and the riverwalk. The Fisk & Company restaurant and bar were also fantastic!

Fantastic location! Almost felt like a cozy, high-end condo in that after a long day of walking/biking/touring, we came home to a comfortable lobby and a glass of complimentary wine, and a front desk that recognized us with a smile; and then in the mornings, we'd take the elevator down alongside guests taking their dogs on a morning walk, make tea/coffee, read the complimentary NYT in the lobby, and then go back up to prepare for the day. Room tip: If you can spring for one of the corner suites, it's worth it - at first we had two standard rooms but they were a bit small and close to the elevator, so the front desk kindly upgraded us to the corner suite connecting with a standard double queen. It was like having our own apartment with a slice of river view. I'll also note that we are light sleepers, and had no trouble at Kimpton Monaco.