Hotel Cortezo

Terrible hotel

Room was nothing like website except the bedding colour. Requested double room and was given two singles. Room was very run down, in need of a refurb as in everything was damaged in some way. Clean but just run down. Dark and dull room too. Shower is difficult to use as it is across the bath rather than in it. Smell of smoking comes through multiple vents making your room smell vile. Can hear EVERY thing in other rooms...including the bathroom. Weird whistling noises all night when others use their bathroom or pipes. Got very little sleep. Air con temperature doesn't really work either. The one positive is the reception staff are friendly.

Floor we were on wasunder some type of construction. There was paper taped down on most of the corridor carpet. It did not effect the cleanliness of our room.

Hotel close to Sol, Gran Via, Plaza Mayor. Paid parking steps away. There is almost no sound insulation and you can easily follow the dialog next door or on the (busy) street. The rooms were also spartan with not much more than a smallish queen bed and bare necessities.

It was a nice hotel with a great location and friendly staff.