Hotel Exe Plaza

It is the second time I stay in this hotel and the sauna and steam room have not been working. Let alone the fact that you had to pay an extra 10 each to use them. So, if you also wanted the jacuzzi you would have had to pay 30 in total. Moreover, you need to tell them 1 hour before! The steam room had a fault and decided to go for the sauna, I waited 1 hour, only to be told that the sauna wasn't working. They did offer room service as compensation. Apart from that, the place was clean, convenient, but a bit noisy.

Really bad stay. 4 nights. Not clean. No facilities. Everything closed Air conditioning fixed on noisy and broken. Breakfast horrible and coffee worse. Lifts small and inefficient.

Great Hotel and couldn’t get closer to the Metro, but not much else around the hotel or places to eat only a MacDonalds and a Taco place. But as a family we found it good and would recommend

Staff were friendly, luggage storage was beneficial and the proximity to transport was fantastic. The only issue here was the wifi cut out constantly which made checking work emails extremely difficult.

Easy access to the Metro. Somewhat of a quite neighborhood. Bed was super firm which is my preference. Room Service was prompt and tasty! I would stay again if going to Madrid.