In the heart of London, The Pelham London - Starhotels Collezione offers a luxurious retreat near top museums. Savor Italian cuisine at La Trattoria or unwind with a coffee in the cozy cafe while browsing books from the library. Enjoy high-speed WiFi and connect to helpful staff who will make your stay memorable.
15 Cromwell Place, South Kensington, London, England, SW7 2LA
What's nearby
Natural History Museum - 3 min walk - 0.3 km
Victoria and Albert Museum - 4 min walk - 0.4 km
Imperial College London - 6 min walk - 0.5 km
Hyde Park - 12 min walk - 1.1 km
Royal Albert Hall - 12 min walk - 1.1 km
Getting around
Heathrow Airport (LHR) - 35 min drive
Luton Airport (LTN) - 45 min drive
Farnborough (FAB) - 46 min drive
London City Airport (LCY) - 58 min drive
Gatwick Airport (LGW) - 90 min drive
Kensington (Olympia) Station - 4 min drive
Kensington (Olympia) Underground Station - 4 min drive
West Brompton Station - 21 min walk
South Kensington Underground Station - 1 min walk
Gloucester Road Underground Station - 9 min walk
Knightsbridge Underground Station - 16 min walk
Restaurants
Petit Pret - 2 min walk
Honest Burgers - 1 min walk
Ben's Cookies - 1 min walk
Paul
GAIL's Bakery - 1 min walk
About this property
The Pelham London - Starhotels Collezione
You'll be in a fantastic location at The Pelham London - Starhotels Collezione, just a 5-minute walk from Natural History Museum and Victoria and Albert Museum. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at La Trattoria, which serves Italian cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel is also within a 15-minute walk of Hyde Park and Kensington High Street. Fellow travelers like that it's only a short walk to public transportation: South Kensington Underground Station is steps away and Gloucester Road Underground Station is 9 minutes.
At a glance
DONE
Hotel size
52 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Street parking available
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
2 bars/lounges
Restaurant
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
Children's menu
Working away
Business center
Meeting rooms
Conference space (570 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Library
Fireplace in lobby
24-hour fitness center
Banquet hall
Georgian architecture
Accessibility
Elevator
Room amenities
Be entertained
36-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
La Trattoria - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 24 for adults and GBP 12 for children
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 40 per accommodation (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Also known as
Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London
Frequently asked questions
Does The Pelham London - Starhotels Collezione offer free cancellation for a full refund?
Yes, The Pelham London - Starhotels Collezione does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Pelham London - Starhotels Collezione?
Yes, cats and dogs are welcome. There's a charge of GBP 40 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Pelham London - Starhotels Collezione?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at The Pelham London - Starhotels Collezione?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Pelham London - Starhotels Collezione and nearby?
The Pelham London - Starhotels Collezione has 2 bars and a 24-hour fitness center.
Are there restaurants at or near The Pelham London - Starhotels Collezione?
Yes, La Trattoria offers Italian cuisine.
What's the area around The Pelham London - Starhotels Collezione like?
The Pelham London - Starhotels Collezione is a short 1-minute walk from South Kensington Underground Station and 11 minutes' walk from Hyde Park. Travelers love the hotel's prime location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
The Pelham London - Starhotels Collezione Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Location
9.4
Staff & service
8.8
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
The property is surrounded by excellent restaurants and offers a convenient location for dining options. (6 reviews)
Breakfast was consistently described as delicious and excellent by multiple guests. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Room
Bed
Breakfast
Restaurant
Inner tubing
Boutique hotel
Museums
Concierge
Reviews
10/10 Exceptional
Jul 20, 2025
Great stay
Nice hotel, for our purposes well located, concierges really helpful
JULIO
JULIO, 3-night trip
8/10 Very good
Sep 8, 2025
Lovely hotel great location
Very friendly welcome. Good location near tube and bus stop right outside.
My room was upgraded to a huge suite, bed really comfortable with high quality bed linen- beautiful
Helen
Helen, 1-night trip
6/10 Good
Sep 13, 2025
Overpriced
It had bed and breakfast vibe - too expensive. Bed comfortable but it’s not a 4-5 start
Sally
Sally, 1-night trip
10/10 Exceptional
Apr 22, 2025
Perfect hotel in beautiful location.
Elin Llywelyn
Elin Llywelyn, 2-night trip
10/10 Exceptional
Jun 4, 2025
Great central location, friendly helpful staff.
Paula
Paula, 1-night trip
10/10 Exceptional
Jun 12, 2025
Fantastic hotel, food, location and very welcoming and professional staff. Very good team of people working to make a trip as good as it possibly could be. So many delightful and refreshing touches to this hotel that make you want to return.
Catherine
Catherine, 3-night trip
10/10 Exceptional
May 8, 2025
Nice hotel in a nice location. Reasonable priced.
James
James, 3-night trip
10/10 Exceptional
May 19, 2025
Service was amazing! Hotel immaculate
JOHN
JOHN, 1-night trip
10/10 Exceptional
Jan 28, 2025
Great location
robert
robert, 1-night trip
10/10 Exceptional
Mar 29, 2025
Excellent service, room was very clean and designed well
TJ
TJ, 1-night trip
10/10 Exceptional
May 11, 2025
Lovely hotel in a great location. Stay was only for one night but the room was clean and comfortable. Staff was helpful. South Kensington Tube Station is across the street and it's walkable to many of the area sights.
Jacklyn
Jacklyn, 1-night trip
8/10 Very good
Feb 13, 2025
Comfy bed with great bed linen which is always a sign of a good hotel.
Malcolm
Malcolm, 1-night trip
2/10 Poor
May 21, 2025
I had stayed
Floey
Floey, 3-night trip
10/10 Exceptional
Mar 5, 2025
The staff were so accommodating and friendly and the hotel itself is wonderfully appointed and charming. We will definitely be back!
Jamie
Jamie, 1-night trip
10/10 Exceptional
Apr 4, 2025
Staff was very helpful!
Marilyn
Marilyn, 4-night trip
10/10 Exceptional
Feb 28, 2025
Very well-kept hotel. Very good location. Excellent service from everyone. Great value for the price we paid.
Luis
Luis, 2-night trip
10/10 Exceptional
Mar 12, 2025
5star Tom makes my stay!
Tom is all about great hospitality - always takes care of this return guest!
Exhibitions
Exhibitions, 2-night trip
8/10 Very good
Jan 31, 2024
Lovely hotel, friendly staff, great location!
Peter
Peter, 1-night trip
10/10 Exceptional
May 19, 2025
Lovely hotel. Staff were very helpful and friendly. Location is
Excellent right by South Kensington Tube. Room was good size - decor was great! Bathroom was spacious and spotless. Bed and pillows were super comfortable. Only tiny minus point was that breakfast order for my husband was lost meaning we didn’t eat together as mine would have been cold.
Definitely would stay again though.
Jane
Jane, 1-night trip
10/10 Exceptional
Dec 3, 2024
Great service! Always love this hotel
Robert
Robert, 6-night trip
10/10 Exceptional
Sep 16, 2024
Pelham 👌
Gorgeous small hotel in an excellent location. Friendly staff super comfortable room, great bed and bath, cozy
Pedro
Pedro, 1-night trip
10/10 Exceptional
Mar 14, 2025
Loved it!
Concierge was FANTASTIC! Beds so comfy. Turndown service on point! Right across from tube station. We loved our stay and will definitely be back!
Crystal
Crystal, 5-night trip
10/10 Exceptional
Feb 9, 2025
Great stay
Super location
All easy and no hassle.
Super with a child
Verified traveler
1-night trip
10/10 Exceptional
Nov 16, 2023
Great location and fab hotel
Michelle
Michelle, 2-night trip
10/10 Exceptional
Dec 18, 2024
Thanks to the brilliant staff for the great service for my anniversary.