Hotel Zenit Conde de Orgaz

The hotel is really close to the airport but too far from city center. It’s clean, the water pressure was ok and it was quite. Staff was lovely but still, I didn’t like the vibes. The bed is not so comfortable and the blanket as well. Overall it was a nice hotel and if it didn’t cost me a fortune it might be a good experience.

Good area, service and comfort. Parking was expensive at £15 approximately per night, no option but to use the hotel parking. The graffiti art around Valencia streets is pretty amazing.

On the outskirts of Madrid but only 20 minutes away on the metro, with the Esperanza station a 5 minute walk away. Plenty of parking on the surrounding streets which was free of charge. Good access to the airport as well.

Worse Customer Service Ever!!! I prechecked at 10am, checked in at 2pm left my bags and went to meetings I had. I can back exhausted at 10pm and realized the room was next to the elevator and the noise was extremely loud! It sounded like construction work was being done in my room! I am not exaggerating! When we called down to the front desk we were told hotel was sold out. Their comments to us in a nutshell for complaining was: why didn't you say anything when you checked in. How are we supposed to know how sensitive your ears are. I already apologized. Wait a few hours it will die down ! Icing on the cake was she. The manager called at 11:30pm to say that we were welcome Ed to pack our belongings and leave and they would not charge use!!! Then I got a note from corporate saying the room was one of their best rooms and they truly didn't understand my complaint. I don't understand how customer service doesn't exist in this hotel. They would not acknowledge that my complaint was valid but annoyed as to why I was complaining. Beware of rooms ending in 01!

The hotel was overall good, but I was shocked when I saw the duvet of my room on the 7th floor that was dirty with blood probably. Please check your better the rooms and beds...