NH Madrid Paseo de la Habana

freindly staff and convenient

I’ve stayed at this property before and after the rooms were renovated. Regardless of stay the staff has always been polite, friendly and helpful. I like the location as it’s easy to get to and from and isn’t too far from the city center. I would/will stay here again and recommend it.

Hotel is on 7 floor,s reception staff were fine,Bar was limited ,not many beer choice,s only Heinekan on draft 3.8 euro for a glass not cheap,no Prosseco ,and no cock-tales here, but good service from waiter and waitress,s.Internet is OK in room,s but my room was very small,a single,the bed moves all the time,alway,s pushing it back.Hotel was clean and bright in reception and bar area,s but outside room,s at 11pm at night very dark ,hard to see number for room,s.Check in is 3pm,we arrived at 12,15pm,and room was ready,12 noon is check out time, our flight was 4pm,so asked for an extra hour or 2 ,they said yes 10 euro an hour extra,i said 1.30pm would do us she said 20 euro,i thought she was joking,she was,nt.

It does not have air conditioning as advertised, only have heating and the two rooms we booked were extremely hot to the point that even at night in January with the window open, the room temperature was 23.5C and it was impossible to sleep. The bathroom was full of ants and because we had to leave the window open, we had few bees in the room. The metro station Colombia is quite far from the hotel and the way is uphill.

Quiet location for business trip with excellent breakfast and good restaurant and room service. Easy access to central area 20/25 minutes with traffic by taxiGood also for football events as close to the stadium

I was robbed in the lobby of my backpack with all my camera equipment and passports.

Nice Hotel, friendly helpful staff.I was in room 522,a single room on 5th floor,very small, no coffee tea maker in room, mini fridge full of drinks and stuff,bottle of water,everything had a price bottle water 4 euro,s, no bath mat in bathroom,internet awful,Bar nice ,never used restaurant. Real Madrid stadium within walking distance 25 minutes about.

The room was so small, happy that im not claustrophobic, but they compensate withe the breakfast.

This hotel is starting to show signs of aging, but service was superb and it was clean. Shower is a bit uncomfortable in the older rooms (I didn’t stay in one of the “new style” rooms so maybe that’s better). The price was very reasonable though so I would stay here again.

Convenient access to the airport via Line 8. Easy walking distance to area shops and restaurants. Rooms aren't fancy, but then again, this is Madrid and you'll want to be out and about enjoying all the city has to offer.