Fairfield by Marriott Montreal Downtown

Hotelzimmer war gut und ruhig Und doch eher sehr teuer für so ein Hotel

We booked in for a stay for one night this past weekend. We booked a bedroom suite. Check in time is 3pm. We arrived at 3:30pm. We were advised that our room would not be ready for 30 minutes. We went and parked our car around 8 blocks away and steady strolled back. We arrived at 4:30pm in which we were advised that our room was still not ready 1 hour later. We were offered an alternative room for my husband and his sister(the reason we booked a bedroom suite). The suite did not work as it was all open and the shower was open to the whole room. I called back to reception to advise the room would not work for what we needed. I explained what we had booked( 1 bedroom suite). The gentleman at the reception advised us that they did not have the room we had booked. I asked how that is possible when we booked a 1 bedroom suite and that is what is listed online. I explained that is unacceptable and very misleading. He then said OK I will put you in a 1 bedroom suite and to return but we would have to wait longer for the room. It was 5:30 we got into our room. Check in is 3pm. This is unacceptable. We had one night in Montreal which cut into an activity we had tickets booked for 5pm. We expected a certain level of of professionalism from a Marriott as we have stayed with the Marriott in multiple cities. I would not opt to book with them again.

Newly renovated very clean and comfortable room (mattress was very comfy and that’s important to me) but I didn’t appreciate the old school and noisy heater/AC Good continental breakfast that you have to go pick up yourself at the reception because of the pandemic and all the common rooms at the hotel are closed. Overall for the price I would give 7.5/10

This was a very nice hotel - new, clean, spacious room. The location was convenient to the Metro, Old Montreal, and St. Catherine Street. The staff were amazing - very friendly and so helpful. Free breakfast was very good - hot oatmeal, fresh pastries, fresh fruit, waffles and boiled eggs. Valet parking was $30 per day. The gym was brand new as well and very large - 4 treadmills plus many other pieces of equipment. The bar was small but had everything you needed and the lunch menu was great.

Very clean, friendly staff. Overall a good place to stay.

Pros: -helpful guy at the desk -beautiful furnitures in the room -loved loved the breakfast -12$/24h parking available at la grande bibliothèque and uqam Cons: -room is little, roof is particularly low, made me feel uncomfortable -there was supposed to be a microwave in the room, please make sure you advertise accurately on hotels.com. Because it was the reason we picked this hotel (we have a baby) -shower floor was dirty and you could see footprints (forgot to clean it up?) -be careful when coming out of the shower if you’re tall, my husband knocked his head pretty hard

Great location and very clean. Breakfast included was really great!!

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I believe that I booked a non-smoking room but I guess since cannabis is legal in Canada, this is all I could smell at night in the hallway on the 4th floor. Therefore, it was very hard for me to sleep at night. Other than that, everything else was ok.