The hotel in general was clean, the bathrooms new, and located right next to the tube.
But that is where the positives end - from start to finish, the staff was terrible. From checking in without so much as greeting, to the bar, where we waited half an hour to order, another half hour for them to arrive, which they never did. Luckily there was an open pub right around the corner!
On the second night there was a fire alarm around midnight, all guests started exiting their rooms and making their way downstairs, the alarm stopped and we never got any information or an explanation - where was the staff???
PS - save yourself the money for the breakfast and take a short walk to any of the many surrounding small businesses who serve delicious food and coffee tastier and cheaper and best of all, with a smile.... t was something that was not to be found at the hotel president!