If you are traveling with friends, do NOT stay here. This place is very inconvenient and their website is not truthful. For breakfast and lunch, the only option is 2 dining halls with bad food.
-Have to walk to lobby every day to make dinner reservations at the concierge, can’t call
-can’t make multiple reservations for entire stay, only for the next day
-after hours buffet was disgusting
-AC only present in hotel rooms, not in restaurants/lobby/bar
-food was dry and salty, severely underseasoned
-ice cream scoop was in dirty water
-App doesn’t work
-some outlets didn’t work in room
-use the same plastic cups for everything
-orange juice smelled like a fart and made us sick
-wifi doesn’t work
-charge for room service that we didn’t know about
-room service took an hour
-have to call room service number multiple times before it goes through
-Bathroom stall doors didn’t lock
-constant knocking sound on room door
-lobby roof leaks when it rains
-moldy ceiling
-rude waitress at steakhouse didn’t even acknowledge our friend
-worker mopped over my friends feet
-coffee shop was closed at 8:30am
-bathroom smells like sulphur dioxide
-no Mexican music, all acoustic covers of American songs
-have to turn in room key and towel card or you get charged at check out
-conflicting info about when concierge closes
-mirror in room has paint splattered on it
-umbrella only in some rooms
-no swim up bar
-animals (cats, cottis, raccoons) in dining hall
-housekeeping popped our bday balloons