a warm welcome early in the morning. Even though the room is and was only available from 3 p.m., we were warmly welcomed and even asked about our preferences regarding floor choice. The Christmas decorations in the modern entrance area, which houses even more secrets (shake the golden hand), give a cozy feeling. The very committed staff is always approachable and ready to help. The rooms, small and modern, but very well equipped. Coffee maker, free water, and a minibar full of all sorts of drinks (including Moet, Canada Goose...) and snacks. Fluffy towels and bathrobes are always exchanged. The small bed with a shared blanket invites you to snuggle up. The bathroom is clean and in case something was forgotten at home, it should be available in the basket. If, as in our case, you have short-term requests such as tickets for the fireworks or visits to a restaurant, please contact the concierge. Patrick made all of our wishes come true and made our New Year's trip to London something very special. All of the points mentioned as well as the central location in the theater district not far from Trafalger Square make this hotel a great destination.