London Excel - O2 Arena - London City Airport

Hotel with 2 restaurants, near ExCeL Exhibition Centre

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Tue, Apr 14
Wed, Apr 15
April 2026
May 2026
Nestled near the O2 Arena, London Excel - O2 Arena - London City Airport offers upscale comfort with a grocery store and 2 coffee shops. Unwind on the tranquil garden or enjoy a meal at one of two on-site restaurants. With in-room WiFi and dry cleaning/laundry services, your stay is sure to be effortless.
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
  • Laundry facilities
  • Non-smoking

Main amenities (10)

  • Housekeeping (on request)
  • 2 restaurants
  • 24-hour fitness center
  • 2 coffee shops/cafes
  • Terrace
  • Garden
  • Convenience store
  • ATM/banking services
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • 2 bedrooms
  • Sofa bed
  • Kitchen
  • Private bathroom
  • Living room
  • Television

Room options

Premium Apartment, 2 Bedrooms, City View | Terrace/patio
Premium Apartment, 2 Bedrooms, City View | Living area | Flat-screen TV
Premium Apartment, 2 Bedrooms, City View | 2 bedrooms, Egyptian cotton sheets, premium bedding
Premium Apartment, 2 Bedrooms, City View | 2 bedrooms, Egyptian cotton sheets, premium bedding

Premium Apartment, 2 Bedrooms, City View

  • City view
  • 750 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Sofa Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Connought Heights, London, England, E16 2FR

What's nearby

  • Thames Barrier Park - 1 min walk - 0.2 km
  • ExCeL Exhibition Centre - 11 min walk - 0.9 km
  • Royal Victoria Bridge - 14 min walk - 1.2 km
  • IFS Cloud Royal Docks Station - 4 min drive - 1.7 km
  • Thames River - 5 min drive - 2.0 km

Getting around

  • London City Airport (LCY) - 3 min drive
  • Stansted Airport (STN) - 48 min drive
  • London (SEN-Southend) - 67 min drive
  • Gatwick Airport (LGW) - 75 min drive
  • Heathrow Airport (LHR) - 98 min drive
  • Westcombe Park Station - 9 min drive
  • Limehouse Station - 9 min drive
  • Barking Station - 10 min drive
  • Pontoon Dock Station - 3 min walk
  • London City Airport DLR Station - 13 min walk
  • West Silvertown Station - 14 min walk

Restaurants

  • ‪Caffè Nero - ‬13 min walk
  • ‪Subway - ‬8 min drive
  • ‪Costa Coffee - ‬20 min walk
  • ‪Chicken Hut - ‬1 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬19 min walk

About this property

London Excel - O2 Arena - London City Airport

London Excel - O2 Arena - London City Airport puts you within a 10-minute drive of ExCeL Exhibition Centre and O2 Arena. Guests can grab a bite to eat at one of the 2 restaurants and visit the 24-hour fitness center for a workout. There are 2 coffee shops/cafes, a terrace, and in-room conveniences like kitchens and sofa beds. Public transportation is just a short walk: Pontoon Dock Station is 3 minutes and London City Airport DLR Station is 13 minutes.

At a glance

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours will receive an email within 2 weeks before arrival with check-in instructions and smart lock details; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
    • Guests are required to download the property's Klevio mobile app before check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • 2 restaurants
  • 2 coffee shops

Traveling with children

  • Grocery/convenience store

Services

  • Dry cleaning/laundry services

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness center

Accessibility

  • Elevator
  • Elevator door width (inches): 26
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Front entrance ramp

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Washing machine
  • Laundry detergent

Sleep well

  • 2 bedrooms
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Double sofa bed
  • Premium bedding
  • Travel crib

What to enjoy

  • Individually furnished and decorated
  • Separate living room

Freshen up

  • 2 bathrooms
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table

More

  • Housekeeping on request (surcharge)

Special features

Dining

IL Volo - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: GBP 95 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)
  • Housekeeping is offered for an extra charge of GBP 100 per stay

Parking

  • Parking height restrictions apply

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Frequently asked questions

Does London Excel - O2 Arena - London City Airport offer free cancellation for a full refund?

Yes, London Excel - O2 Arena - London City Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at London Excel - O2 Arena - London City Airport?

Sorry, pets aren't allowed.

Is parking offered on site at London Excel - O2 Arena - London City Airport?

Yes, there's free self parking.

What are the check-in and check-out times at London Excel - O2 Arena - London City Airport?

Check-in start time: 3 PM; Check-in end time: 11 PM. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-out is available.

What is there to do at London Excel - O2 Arena - London City Airport and nearby?

London Excel - O2 Arena - London City Airport has a 24-hour fitness center and a garden.

Are there restaurants at or near London Excel - O2 Arena - London City Airport?

Yes, there are 2 onsite restaurants.

Does London Excel - O2 Arena - London City Airport have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

What's the area around London Excel - O2 Arena - London City Airport like?

London Excel - O2 Arena - London City Airport is a short 3-minute walk from Pontoon Dock Station and 17 minutes' walk from ExCeL Exhibition Centre.

Have a question?

Get instant answers with AI powered search of property information and reviews.

London Excel - O2 Arena - London City Airport Reviews

7.0

Good

8.0

Cleanliness

6.0

Location

5.4

Staff & service

7.0

Property conditions & facilities
Verified

6/10 Good

Laundry “facilities” as advertised is only a washer, no dryer. This means you will have to hang your clothes and towels to dry on the balcony. Also, you are only provided one set of towels per person for stays up to 7 days, which means if you want clean towels you can wash them and then hang them to dry. I realize this is normal in Europe but if you know people from the US especially are renting from you then it should be communicated that there is no dryer and to bring extra clothes so you don’t have to wash. Also, not all toiletries promised were provided, only body wash. Close to an airport and train so it can be noisy if you sleep with the windows open.
Jessica, 6-night trip
Verified

6/10 Good

Pros: Easy access to bus lines & DLR station. Area felt safe for most part, even at night. Place is nice & pictures were representative of what to expect. Everything seemed clean & carpeting in bedrooms looked fairly new. Locking mechanism is finicky & tricky, requiring reading & testing to understand what needed to be done. But once you got the hang of it, felt very safe. Enough "beds" for 6 grown adults: 2 in each bedroom, couch (in picture) converts to a bed, & single futon seat that can lay out (description in listing was not clear). Cons: Communication left a lot to be desired. It was Easter weekend so some slack should be given. But took almost entire stay to get extra Smart Keys for group. Not knowing digital smart key via smartphone was used until day in advance, was not possible to get it all taken care of before weekend started. Emailed multiple times, but was told my emails were not going through, even though my first email went through and I continued to reply to the original message. Had to call twice to finally get Smart Keys set up for 2 other people (total of 3). Physical key exists, but don't have access to it until once inside. Advance notice would have been preferable. The Smart Key for front door REQUIRES a smartphone & doesn't always respond quickly. Kitchen sink not installed correctly. Couch & futon "bed" are very uncomfortable. Water heater set on timer; no hot water between 12-6:30am. Shower drain of in-suite bathroom not cleaned out well.
Kei, 6-night trip
Verified

8/10 Very good

Damon, 5-night trip
Verified

8/10 Very good

Hyemi, 4-night trip