AX Hotel

I wouldn’t recommend this hotel to anyone. There’s no foooood at all that can be found at the hotel, Staff is SO RUDE I called front desk just to ask if there’s room service the lady was so upset I called she yelled and said “only available option right now is Tim hortons at the end of town and hung up on my face” Ok, you could have told me that nicely and not hung up.. i get it if you don’t like your job but don’t take it out on visitors. Also, you should tell visitors there is no food at the hotel ( which is a first for me never saw a hotel with no food) I didn’t eat for a full day. Never again will I come back.

Overall, it is pretty much satisfy to staying this hotel. I stayed 1 King bed room. Room itself pretty clean and neat. I like the idea that shampoo, rinse, body shower, lotion and soap are not in the small bottles. All are in re-fillable bottles and smells good. Bed are firm. Bed covers and linens are clean. This hotel has a outdoor pool and dry sauna but in COVID-19 I was not used it. I definitely recommend this hotel to others.

The hotel was fine as usual however covid make it hard to have all the services we used to have. Plus the staff at the restaurant were 2 taking care of only 1 client and making the others wait. I found it not professional.

Beautiful hotel, clean, quiet, well maintained.

Fantastic hotel. Super clean. Loved the pool area. Will be coming back

Sport but Nice.

Nothing special. Due to the COVID very little services are offered. But understandable.

Great location. Nice room. Freindy reception. Will stay there again

We appreciated our stay at AX. Couple things didn’t satisfy us, though. We had a room set up for wheelchairs, so the whole floor in the bathroom kept getting flooded with water after using the shower. Had to use all of our towels to clean it up. Moreover, the room was extremely humid, and bad air circulation so nothing was drying... our bathing suits were hanging for 2 days and we took them home still damp. Lastly, the pool water was dirty, hot and very foggy... those are not signs of a clean pool. Other than that, we had a good stay.

First time at Ax Hotel, overall a nice hotel close to St-Jovite restaurants and 10min drive to Tremblant Village. Hotel was clean, pool is small but heated which was nice. There was an outdoor BBQ setup with chef and outdoor seating area with view of the mountain. Nice bar area inside. Only complaint was the location of the air conditioning unit next to bed at sleeping level. Even with fan on low setting it was blasting cold air right on the person on that side of bed. Otherwise nice stay and I would recommend.