All was going well until I called the front desk to report some extremely loud and unruly guests on my floor after 11 pm. Glen, the night desk guy, asked me if I wanted him to come up and help me say something to them. UM, NO, Glen, that is your job. Also, the trash can outside was overflowing for most of my 3-night stay. Brittney was awesome. Glen, someone needs to remind you that YOU are paid to be there, and guests are PAYING to be there, not do your job. The area is not the best anyway, so me getting up in my sleep attire to control wild guests is NOT on my list of things to do when I am a paying guest.