Grand Park Royal Puerto Vallarta - All Inclusive

*If you have kids PLEASE DONT BOOK THIS HOTEL! Lol * drinks are horrible!!!!!! Stick with beer *right after checking in they try to sell you “membership” or something like that... *beach is really small so you can’t really go for a Walk * *food was really really good for the price Shoutout to Gonzalo at the Italian restaurant *view was great *nice shower *nayeli at the front desk was really helpful :)

The buffet was limited and the staff was not very friendly. More stale If anything, lacked personality

Ocean view rooms with a balcony to enjoy. Relaxing atmosphere. Pools close at 8pm which seems early. Also two of the 3 restaurants don't allow children under 12 for dinner which makes it difficult for families to enjoy something other than the buffet.

I love the ocean in that side. I didn’t like the service ,the cleaning , they don’t have enough towels..

Awesome vacation. We will be back soon. Beautiful location, gray weather, very clean, food was excellent, we felt secure and safe with all the COVID-19 measurements, but most of all, the service of the staff, they took care of every details that we needed. Miguel Moran our waiter at the pool was on point, Daniel with activities perfect, Alejandro the life guard, always on duty, Dante another great waiter. Cesar the Somelier at the Italian Restaurant very knowledgeable and friendly, Nancy at the buffet, Orlando at the Buffet. Consuelo at coffee station.

The property is super clean, beautiful view, the beach is so pretty!!

Everything was excellent

Just spent 7 days at all inclusive luxury resort Grand Park Royal in Puerto Vallarta. False advertising. This is not a luxury resort. Deluxe suite was just 2 basic rooms with a shared corridor with no lights. Got cleaned 3 times during 7 day stay. Front desk ignored requests until I went down personally to complain. Drinks were very watered down, no healthy options at snack bar (even the junk food they had was poor quality). Several hours during the day where there was no open restaurant to eat at. The pools had clumps of hair floating in them. The spa and the gym were closed, no mention of this on any websites. The room service options were more than limited. No menus laminated or on line available. One of my basic rooms claiming to be a suite had no power for 2 days and the other had no hot water. We stepped on glass the first night and found a partially eaten lolly pop under the bed. First room service delivery was burned coffee and past ripened fruit. The second was all wrong. Gave up after that and left the resort several times to get a decent meal. The staff was rude 70 percent of the time with the exception of Miguel the bartender at the pool bar. The mini mart was closed every time I tried to go buy something and had to walk to the next resort to find what I needed. And the kicker was that in the entire hotel, I couldn’t get a simple guacamole. They don’t offer guacamole. A Mexican resort in Mexico and they don’t offer guacamole and tostadas as an option. Terrible.

The beach is besutiful. Spacious rooms and food was good.

Beautiful property,clean,friendly staff. Great activities. Could not ask for better vacation destination. Would go back without hesitation