Hotel Kazakhstan

A nice property. The room service menu was a little sparse but I didn’t ask for anything special so that might be available. The roof top restaurant is excellent.

Magnificent hotel. Lovely room and bathroom. Comfortable bed. Friendly and helpful staff. Great location in the south of the central area of the city, convenient for shops/restaurants and Kok Tobe cable car.

Perfectly austere Soviet building, yet very well kept. Amazingly powerful shower, good quality bed. Tried to charge me for things from the minibar which hadn't been used, and the breakfast is not something to write home about. But I would stay again as it was fair value for money with a breathtaking view. Needs a bit of maintenance,

Horrible!!! Booked two single beds only to find out none available and had to sleep on a cot...unacceptable! Service at front desk was nothing short of abysmal. Everything was old and run done. We had laundry done and then they came up and insisted to be paid immediately instead on the room account??? Why??? Breakfast was line up hell as 7 people are waiting for the only coffee machine that makes half a cup very 3 minutes. So of course people are getting two cups. Food that is cover and should be hot are not. Omelet was there only saving grace in consistently good though a nice variety of veggies and breads and jams.

Overall the hotel is located in a very nice place, with great view. However, I was on a business trip, and I had to stay my last night somewhere where they provide registration for foreigners. I called the hotel during the day, and the manager told me that they provide that registration. When I arrived and checked in, the receptionist knew about me so I left all my documents. In the morning when I came to checkout the registration was not ready, and manager was not picking her phone. I was lucky that it was a state holiday a day before, so when I was passing the border control the officer said that if it wouldn't be for that state holiday, I will be in a big trouble. I wish people will underpromise and overdeliver.

Great Location. Good restaurant, lot of choice. Kids Love it. They have provided a connecting room for us since we have two kids. Rooms have nice view

Good good

We loved the position and cost, housekeeping average.

The location of the hotel is great, staff were extremely friendly on every occasion, room was very nice and clean, all in all an amazing stay

Arrived fairly late and left very early. Nice hotel, was pleasantly surprised at the standard considering the cost was fairly low. There are a number of eating options in the hotel, and plenty within a few minutes walk. Room was small, but well appointed and comfortable. Service was a bit haphazard, but that was largely due to my lack of Russian. I'd definitely stay again.