Embassy Suites by Hilton Sarasota, FL

Did not know no housekeeping before I arrived. But was supplied every thing we needed.

Breakfast left a lot to be desired, out of coffee for one, the sausage, are you kidding me, so spongey.

We stayed here a year and a half ago, and it was wonderful. Very convenient to walk around downtown, and great views. This time, only two of the three elevators worked, and there were waits nearly every time we needed one. Only one side of the vanity lighting worked in our bathroom. Be aware there is no daily housekeeping during your stay due to Covid.

The suites in this hotel were amazingly clean and beautiful. I found the staff to be less than cordial and inviting. They were not rude, just cold. With no Concierge available the front desk personnel were not able to willing to provide recommendations for dinning or shopping in the area. This was nothing that google couldn’t remedy, just a minor annoyance. But the room and bathroom far made up for customer service people who are passionate about helping customers or providing good service. It may just be the are because the pizza place across the street makes great pizza but provides poor service as well. The breakfast also left a lot to be desired and I found the drink tickets a bit pointless for the reception. I’ve stayed at other Embassy Suites and you didn’t need a ticket to eat or drink during the complimentary breakfasts and drink hours. Coupons and tickets while effective are not aesthetically pleasing or very inviting. They vibe more like grocery store and not high end first class hotel.

Clean & convenient- valet drivers work so hard to serve the guests & they are very professional .. complementary happy hour - great views, it is overall a beautiful place to stay!

I can’t wait to go back

Hotel was nice, room was nice and it was clean and not a bad location. Biggest issue was the Valet parking, pretty much had to use it not a lot of available parking otherwise. Took 30-45 minutes to get your vehicle, most of the time didn’t even answer the phone. They even have my wife a valet receipt for someone else’s vehicle.

Upon arriving to check in, the front desk associate was on the telephone which was fine but there was no type of acknowledgment given for over 15 minutes of us just sitting there. Breakfast was a joke and closed 30 minutes earlier than what is posted. The breakfast attendant is not at their post in order to get what you need.

I was hesitant to book because price scared me. Way too low for the pictures showing on Expedia. I thought It is an embassy suites, nothing can be wrong. I’m super thankful I trusted my knowledge of the brand of hotels: luxury luxury luxury

Embassy suites by Hilton is the only hotel we always get everytime me and my family go on vacation, because of the friendly staff, affordable price, ambiance and always in a perfect location,after almost a year of not traveling because of pandemic we finally decided to travel again and embassy suites is the only hotel that meets my expectations when it comes to cleanliness.