Extremely welcoming staff meeting you with big smiles on arrival. The staff is really determined to make your stay the best 24/7. Be aware that the (young) reception/concierge staff do not always speak a clear English, so you may need to ask more times to get the full understanding of their explanations. The location of the hotel is great - close to main shopping areas, but still in a quiet residential area, with a hospital/pharmacy next door, and an integrated cosy complex with a lot of small handicraft boutiques and not less than four different restaurants that can all keep you busy for days - besides a small pool, library, fitness room and a nice spa. All in all a very good choice if you stay in Kathmandu for more days in a row