The hotel is located in the centre of Astana - near Baiterek tower, Keruen Mall, Presidential Palace and Government offices. Also bus stops nearby and some restaurants and supermarkets. The rooms are large, quiet, clean, comfortable with fridge, A/C, coffee/tea facility and - very important today - enough sockets to recharge my electronic devices, e.g. camera, mobile, laptop etc. Also bathroom clean with all necessary amenities. Good breakfast.
The friendliness and helpfulness of staff are excellent. On my travels I rarely experienced such kind of hospitality. The manager was from early morning until late evening at your service (I wonder when he sleeps) and the staff helped me even with issues not linked directly to the hotels business. They e.g. booked a service for my car and helped me to find out some info about my further travel needs in other cities in Kazakhstan. Thank you guys for all your support!
In total a great hotel to stay for leisure and business as well with always friendly and helpful staff who make your stay feeling like home.